cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Messages in Channels no longer appearing

Poitier
Newcomer
Newcomer

‎2024-11-08 07:26 AM

We've been using the channel features for a few years to communicate with our agents. Today, no one is seeing messages or replies posted in the channel by other members or admins. I updated Zoom to version 6.2.6 and asked agents to do the same but it didn't fix the issue. I've also checked the settings for the channel and nothing is out of place.
Private chats are working, but using the private channel is critical for us.

Topics:
0 Likes
0 REPLIES 0