Is it possible to tag someone with "Notify me when available" permanently so that I get a notification every time their presence changes to available? Currently, if the contact goes Available and then Away again, I wouldn't be notified the next time they came back. It would be useful for those moments when I miss that window to grab them, especially for people that spend a lot of time away from their desks!

I am encountering an issue with one of my channels. The channel is fully visible and functional in the Zoom desktop application, but it does not appear in the Zoom Web Portal.

The channel contains important information, and I need to access it through the Web Portal. Has anyone experienced a similar issue? If so, how did you resolve it?

I’d appreciate any advice or guidance on how to recover or synchronize the channel.

Thank you in advance for your help!

I am an Admin for a Zoom workplace pro account. I had team chat enabled to allow users to use the chat and to attach files. All other options were available to use such as google drive however the my computer option was greyed out for everyone including me the host. There is no information in the help section regarding this issue and was wondering if anyone had any ideas or a particular setting that would cause this issue? 

Replies (aka: Threaded Responses) enable you to keep conversations neatly grouped together - so they're easier for everyone to follow. When you hit "Reply" to a post, you're signaling to others in the channel that you're weighing in on the same topic. All the replies stay grouped together under the initial post and can be collapsed for easier viewing.

Have a new topic you want to discuss? Start a new post.

So, maybe you are familiar with other platforms that have teams work workspaces and you're thinking.... I wish Zoom had a way with Team Chat to separate a collection of users and channels.  It's a project, a department, a team, confidential topic or project, sensitive info, and more.....

Why not enable, train, and allow users to create Shared Spaces?  OR maybe Admins create and manage the Shared Spaces.  

I know 11 minutes can seem like an eternity, but I use a VIDEO to break down Zoom Team Chat: Shared Spaces -  what it is, use cases, admin controls, and end user experience.  

Let me know what you think in the comments, throw down some likes! and/or hit me up for additional video requests regarding Team Chat or the Zoom Workplace!  

-Mike Hamilton

Hi there,

I was very excited to see that Zoom now has this feature to allow email to pipe to chat channels: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0076875#h_4032347733321724744556652

However, despite verifying that I have the appropriate client version (both Windows and iOS), I don't see an option in either client to perform this. I also verified that nothing settings-wise (both at the Account and Group-level) would prevent me from doing this.

I do know that we have Advanced Chat Encryption enabled for our account, though I don't see this feature listed as a limitation to the feature. I also know that, settings-wise, we have other security measures enabled, such as preventing non-corporate domains from communicating with our tenant.

Might some other setting be preventing this?

Thank you in advance. 

Hello Zoom Team and Community,

I would like to propose a feature enhancement for Zoom's chat functionality that I believe could significantly improve communication efficiency for users: Read Receipts, similar to the blue ticks in WhatsApp.

This feature would indicate when a recipient has read a message, providing clarity and accountability in conversations. It would be especially beneficial in professional settings where timely responses are crucial, as it eliminates ambiguity about whether a message has been seen or overlooked.