Hi!  I have all of the basic chat settings on for our account but not able to save the chats or take screenshots of them.  For some reason when I am hosting a zoom I can see the chat feature on the host panel, but the attendees do not see the chat option.  And if I send them a chat direct message they do not receive it.  What is going on? What setting could I have missed or do they need to do something on their ends?  Thanks!

Hello,

The instructions on Zoom help page is not clear. 

How can I translate Chat messages to Spanish? I use Zoom to teach English to Spanish-speaking clients, and sometimes they need a translation of chat messages. How can I configure this so they can do this in our Zoom Chat box?

Dear Community,

unfortunately Zoom is not able to decrypt messages form an external contact person. The message shown is (the system has german language) "[Dies ist eine verschlüsselte Nachricht]", (translated) "[This is an encrypted message]".

A red exclemation mark ist shown right next to it. Klicking on it shows the following Message (the system has german language) "Die Nachricht wird entschlüsselt, wenn der Entschlüsselungsschlüssel erhältlich ist", (translated) "The message is decrypted when the decryption key is available".

The external contact is not within the same domain but the contact request was accepted form both sides and and the status can be seen.

Does anyone know how to solve this issue and let zoom decrypt the messages in the future? Any hints are highly appreciated. Thank you in advance.

How do I restrict my Zoom channel members from seeing each others profile? I want my channel members to interact with each other in Team Chat on the channel they are members of, but I do not want any of them to be able to contact each other via email or phone. The problem is that channel members can click on the (...) and find each others contact details like phone number and email address - how do I prevent that? Please help!