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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

firewall blocking zoom message

Weirdly, I can no longer get zoom on my laptop - any suggestions?!! Thanks

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Add Contacts to a Team Chat private ‘Channel’.

Hi Zoom (or Zoomers), I have a pro account. I updated the Zoom Client this week. I am using Windows 11.I have three external Contacts in Team Chat. I have created a Team Chat private ‘Channel’.I have selected the following option in the channel setti... Show more

Hi Zoom (or Zoomers),

 

I have a pro account. I updated the Zoom Client this week.  I am using Windows 11.

I have three external Contacts in Team Chat. 

I have created a Team Chat private ‘Channel’.
I have selected the following option in the channel settings: “External users can only be added by account owner and admins”

I select the Channel ‘Add members’ option.

The ‘Add members’ dialog box shows my three External Contacts.

The dialog box seemingly does not allow me to 'select' any of the three External Contacts.

The ‘Add’ button at the bottom of the dialog box is greyed out.

As a plan B… I sent a link to the channel to an external contact.  When the external contact taps on the link… he is told: ‘The channel cannot be found’. 

 

Let me know if I can supply any other information.

Thanks in advance for your help !


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How to send chat messages to and from zoom

Our requirement is creating a mediator app to get the messages from the zoom and send the messages to zoom We created a server-to-server app in the zoom and added web hook URL in the app to get the chat messages from the zoom and send the chat messag... Show more

Our requirement is creating a mediator app to get the messages from the zoom and send the messages to zoom

 

We created a server-to-server app in the zoom and added web hook URL in the app to get the chat messages from the zoom and send the chat messages to zoom, here we are using grant type: ‘account credentials’ and get the token and then pass the token generated from the client credentials grant type to Send a chat message API(POST /chat/users/{user Id}/messages) to send the messages to user but here in server-to-server app Chat Message event is not there to subscribe the Chat message event in the event subscription , then which event captures chat messages from zoom workplace to trigger the web hook ?


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Getting "code":124,"message":"Invalid access token

Hi ,

 

I am getting following response during an API callout to zoom {"code":124,"message":"Invalid access token}

Please help how can I fix this?

Let me disable "smart dash" and "smart quote" features completely

Hello, there.I am using Zoom in our engineering team. I often input "--" to Zoom chat, as a prefix of some software's option, to instruct my team members.I am really bothered because Zoom always replaces "--" with "—" automatically.I found that I cou... Show more

Hello, there.

I am using Zoom in our engineering team.

 

I often input "--" to Zoom chat, as a prefix of some software's option, to instruct my team members.

I am really bothered because Zoom always replaces "--" with "—" automatically.

I found that I could disable this feature from the context menu (right-clicking menu).

However, this configuration is saved only on current chats or meetings.

 

All the members of our team are also facing this problem.

Is there a way to disable this feature completely?

 

---

System:
OS: macOS 13.4.1
CPU: (10) arm64 Apple M1 Max
Memory: 268.47 MB / 64.00 GB

Zoom client: 5.15.3 (20121)


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Zoom deleted the chat. Can I get it back?

I ran a meeting today with an amazing chat section. I already have it set in my settings for Zoom to save the chat & it always does. But today, when I looked at the recording, there was just the video & no chat. This is an error on Zoom's end, not mi... Show more

I ran a meeting today with an amazing chat section. I already have it set in my settings for Zoom to save the chat & it always does. But today, when I looked at the recording, there was just the video & no chat. This is an error on Zoom's end, not mine. Is there a way to get the chat?


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Chat Windows wont allow me to type but two letters

When I go to type something in a chat during a meeting it only allows me to type maybe two to three letters before it seems as if the cursor or the tab key is hit but neither is happening. It just started with this new upgrade. Please help?!?!? It on... Show more

When I go to type something in a chat during a meeting it only allows me to type maybe two to three letters before it seems as if the cursor or the tab key is hit but neither is happening.  It just started with this new upgrade.  Please help?!?!?  It only does this with zoom and no other program or application. 


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web link is not working in zoom chat

Hello,

 

Web link is not working in zoom chat mobile application. Could not able to copy the link and click on it.

 

@ZoomZoom @zoomWeb 

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Zoom new inmate

I'm new in here on zoom, please can anybody work me through 

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Zoom doesn't open my links

Hello Zoom community, I'm having a problem with the new update, for some reason, I can't open links in my team chat, I receive several links every day at work so it is a real problem for me. Is anyone else having the same issue? Thanks.