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What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Restore Deleted User

We terminated a user about 5 days ago and deleted them from Zoom account. We now have a user that is trying to look back at his chat history with the terminated user and the chat history is gone. I tried to run a chat history report but because the u... Show more

We terminated a user about 5 days ago and deleted them from Zoom account.  We now have a user that is trying to look back at his chat history with the terminated user and the chat history is gone.  I tried to run a chat history report but because the user was deleted he doesn't show up to select to report on.

 

Is it possible to restore a deleted user and their chat history?


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reply-icon Latest Reply - 

Advanced Chat Encryption

As a paid business user admin, I have disabled Advanced Chat Encryption and it appears to have been disabled when I chat 1:1 with external chat users (our clients) but in group chats it seems to still be enabled. How do I turn this off? Can external ... Show more

As a paid business user admin, I have disabled Advanced Chat Encryption and it appears to have been disabled when I chat 1:1 with external chat users (our clients) but in group chats it seems to still be enabled. How do I turn this off? Can external users of free accounts disable this feature?


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Zoom mentions Tab is not working when colleagues mentioned my name on channel

Hi Team,We have noticed an issue where mentions are not appearing in the "Mentions" tab when someone mentions our names in any channel. Instead, we only see a red symbol with "@" next to the channel name.We have tested this on both Ubuntu (Zoom versi... Show more

Hi Team,

We have noticed an issue where mentions are not appearing in the "Mentions" tab when someone mentions our names in any channel. Instead, we only see a red symbol with "@" next to the channel name.

We have tested this on both Ubuntu (Zoom version 6.1.1.443) and Windows (Zoom version 6.1.1) machines, and the "Mentions" tab is not working on either platform.

Could you please look into this issue and provide a resolution?

Thank you for your assistance.


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Resolved! Team chat notifications to iOS while PC app is open

Looking to see how I can get phone notificiations to happen while the PC app is open. I have tried uninstalling both and have made sure all iOS notiifications are turned on to the fullest degree. I will get the lock screen push notification, but only... Show more

Looking to see how I can get phone notificiations to happen while the PC app is open. I have tried uninstalling both and have made sure all iOS notiifications are turned on to the fullest degree. I will get the lock screen push notification, but only f the PC is closed. I would rather prioitize iOS over the PC,


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reply-icon Latest Reply - 

Chat send message icon

When I pass with the mouse pointer over the "send" icon of a chat, the phrase "Ctrl+Invio per inviare" ("Ctrl+Enter to send" in English) appears, but it is not correct: it is sufficient to press only the Enter key to send the message.Could you please... Show more

When I pass with the mouse pointer over the "send" icon of a chat, the phrase "Ctrl+Invio per inviare" ("Ctrl+Enter to send" in English) appears, but it is not correct: it is sufficient to press only the Enter key to send the message.
Could you please correct the phrase?

Thank you. Bye


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lots of problems with new features updated

the first problem is a difficulty of using a keyboard on iPad. Every time I want to type, the line for typing disappears in a second and then I have to tap many times and when I type, it suddenly disappears.next one I can remove the participants as I... Show more

the first problem is a difficulty of using a keyboard on iPad. Every time I want to type, the line for typing disappears in a second and then I have to tap many times and when I type, it suddenly disappears.

next one I can remove the participants as I could with the previous version.

I have to tap on the screen to see the tool bar, that is also annoying.

And then when I want to see the participants, the screen is covered with the big box. 

Finally, today I have a problem with using a pen to write on the screen while sharing a document.

Please fix it as soon as possible!!!!!!!!!!

 


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Resolved! Who can see private conversations in an Enterprise Zoom?

Good morning everyone,I am in a company that uses zoom as a means of instant communication. I would like to know if private conversations and groups are private or if an administrator or super-administrator can see all of the private conversations pl... Show more

Good morning everyone,

I am in a company that uses zoom as a means of instant communication. I would like to know if private conversations and groups are private or if an administrator or super-administrator can see all of the private conversations please ?

Thank you for your reply.


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reply-icon Latest Reply - 

Resolved! private chat messages-

Can the hosts read others private chat messages

reply-icon Latest Reply - 

Only Administrator can accept updates

I got a notification there were updates available for my Zoom.  I am the Owner.  When I tried to update, I got a notification that I had to be the Administrator in order to receive the Zoom updates. Can I not update my Zoom when I am the owner?

reply-icon Latest Reply - 

Enhancement Request - Chat Window Docking

One feature that would be nice to have is a way to "Dock" the Desktop Client window.Everyday, when I launch the Desktop Client (after exiting / shutting down from the day before), I need to reposition the window. Mine starts in the "Team Chat" window... Show more

One feature that would be nice to have is a way to "Dock" the Desktop Client window.
Everyday, when I launch the Desktop Client (after exiting / shutting down from the day before), I need to reposition the window.  Mine starts in the "Team Chat" window, which is what I prefer.  However, I always need to reposition and resize the window.  Therefore, an option to "dock" the window or at least remember the last docked position and size would be very helpful !!!

 


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