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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What is Zoom Team Chat?

Zoom Team Chat connects teams and streamlines communication through securely integrated messaging software. Explore the Zoom Community's Recent Activity below to join the Team Chat conversation and connect with other members. If you're still looking for support, browse our Zoom Team Chat support articles or start a new discussion below!

Recent Activity

Zoom needs to allow users to turn off Autocorrect in chat. It corrects already correct words.

When you suddenly wonder if something has happened to your editor's brain because you can no longer seem to type anything in Zoom chats that make sense and you know what is on the screen doesn't match what you were thinking when you typed, something ... Show more

When you suddenly wonder if something has happened to your editor's brain because you can no longer seem to type anything in Zoom chats that make sense and you know what is on the screen doesn't match what you were thinking when you typed, something is seriously wrong.

 

It wasn't until I tried to retype a grossly skewed entry and watched Zoom swap out my correctly spelled and chosen words to the same wrong words I was trying to correct that I realized what was happening.

 

In every chat since, I've watched Zoom twist my communication, sometimes even removing small words. It's one thing to correct spelling, but to omit and completely change a correctly spelled word to something else sabotages communication and undermines my integrity as a writer and editor. I know better than corrective AI what I'm trying to say.

 

I try to prevent and revert these "corrections," but that's not easy because in fast moving chats I need to focus on the conversation, not miss it to fight with Zoom for my words back. I am tired of apologizing for autocorrect and overdone with Zoom making me look like an unskilled fool. 

 

Chat did not used to function like this. Fix it. And if you can't fix it, turn it completely off. Either way, give us an off switch. 


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Disable Zoom Chats for external hosted meetings

Hi - is it possible to disable my corporate users from using the in-meeting chat functions of external hosted meetings (the external host had enabled in-meeting chat)? The concern is data loss prevention. Thanks!

Resolved! Restore Deleted User

We terminated a user about 5 days ago and deleted them from Zoom account. We now have a user that is trying to look back at his chat history with the terminated user and the chat history is gone. I tried to run a chat history report but because the u... Show more

We terminated a user about 5 days ago and deleted them from Zoom account.  We now have a user that is trying to look back at his chat history with the terminated user and the chat history is gone.  I tried to run a chat history report but because the user was deleted he doesn't show up to select to report on.

 

Is it possible to restore a deleted user and their chat history?


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Advanced Chat Encryption

As a paid business user admin, I have disabled Advanced Chat Encryption and it appears to have been disabled when I chat 1:1 with external chat users (our clients) but in group chats it seems to still be enabled. How do I turn this off? Can external ... Show more

As a paid business user admin, I have disabled Advanced Chat Encryption and it appears to have been disabled when I chat 1:1 with external chat users (our clients) but in group chats it seems to still be enabled. How do I turn this off? Can external users of free accounts disable this feature?


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Zoom mentions Tab is not working when colleagues mentioned my name on channel

Hi Team,We have noticed an issue where mentions are not appearing in the "Mentions" tab when someone mentions our names in any channel. Instead, we only see a red symbol with "@" next to the channel name.We have tested this on both Ubuntu (Zoom versi... Show more

Hi Team,

We have noticed an issue where mentions are not appearing in the "Mentions" tab when someone mentions our names in any channel. Instead, we only see a red symbol with "@" next to the channel name.

We have tested this on both Ubuntu (Zoom version 6.1.1.443) and Windows (Zoom version 6.1.1) machines, and the "Mentions" tab is not working on either platform.

Could you please look into this issue and provide a resolution?

Thank you for your assistance.


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Resolved! Team chat notifications to iOS while PC app is open

Looking to see how I can get phone notificiations to happen while the PC app is open. I have tried uninstalling both and have made sure all iOS notiifications are turned on to the fullest degree. I will get the lock screen push notification, but only... Show more

Looking to see how I can get phone notificiations to happen while the PC app is open. I have tried uninstalling both and have made sure all iOS notiifications are turned on to the fullest degree. I will get the lock screen push notification, but only f the PC is closed. I would rather prioitize iOS over the PC,


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Chat send message icon

When I pass with the mouse pointer over the "send" icon of a chat, the phrase "Ctrl+Invio per inviare" ("Ctrl+Enter to send" in English) appears, but it is not correct: it is sufficient to press only the Enter key to send the message.Could you please... Show more

When I pass with the mouse pointer over the "send" icon of a chat, the phrase "Ctrl+Invio per inviare" ("Ctrl+Enter to send" in English) appears, but it is not correct: it is sufficient to press only the Enter key to send the message.
Could you please correct the phrase?

Thank you. Bye


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lots of problems with new features updated

the first problem is a difficulty of using a keyboard on iPad. Every time I want to type, the line for typing disappears in a second and then I have to tap many times and when I type, it suddenly disappears.next one I can remove the participants as I... Show more

the first problem is a difficulty of using a keyboard on iPad. Every time I want to type, the line for typing disappears in a second and then I have to tap many times and when I type, it suddenly disappears.

next one I can remove the participants as I could with the previous version.

I have to tap on the screen to see the tool bar, that is also annoying.

And then when I want to see the participants, the screen is covered with the big box. 

Finally, today I have a problem with using a pen to write on the screen while sharing a document.

Please fix it as soon as possible!!!!!!!!!!

 


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Resolved! Who can see private conversations in an Enterprise Zoom?

Good morning everyone,I am in a company that uses zoom as a means of instant communication. I would like to know if private conversations and groups are private or if an administrator or super-administrator can see all of the private conversations pl... Show more

Good morning everyone,

I am in a company that uses zoom as a means of instant communication. I would like to know if private conversations and groups are private or if an administrator or super-administrator can see all of the private conversations please ?

Thank you for your reply.


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Resolved! private chat messages-

Can the hosts read others private chat messages

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