I cant access the zoom app on a new macbook I just purchased due to error code 5003. I have a spectrum standard internet and router and do not have this problem on any other computer within the same network.  I have contacted my companies technology agent and they have never seen this issue before. We have tried reinstalling, updating, shutting down, and nothing has worked. 

Other things to note:

• Firewall – OFF on macbook
• Works on other devices on same network
• MacBook is up to date on all OS updates
• Account is accessible via web browser account login on www.zoom.us

can someone help me as I need access to zoom for work.

Hello everyone,

so I am arranging for a meeting , and I have a pro subscription, nevertheless, I cannot seem to be able to add interpreters, i have checked the setting and I am not given the option of interpreters

I have used interpretation for several meetings via the company's account though

can you help please , thank you

Hello Supporter,

After I update Zoom, I can't see the picture from my friend, it's show like blank, if I want to view I right-click and Open file I can see it, but when my friend sent group photos I can't preview  even right-click also no have Open file... what's wrong?