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Delucia
Newcomer
Newcomer

‎2021-11-19 06:29 AM

Hello there 

I can’t see in chat a message. It won’t allow me to open the chat .

 

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-19 07:02 AM

Hey @Delucia, are you the host or participant of the meeting? If the Host, I'd ensure that chat is enabled in-meeting within 'security'

 

 

Also, having chat enabled in the Zoom web portal settings > https://zoom.us/profile/setting > enabling 'Chat' and configure any of the other settings related to chat to your desire.

 

However, if a participant, and you joined a meeting with any of these disabled you'd be missing those features in-meeting. 

 

I'd also suggest checking to see if your Zoom client needs to be updated as well. Hope this helps! 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-22 08:52 AM

Hey @Delucia, was my reply helpful with getting back in-meeting chat? If so, don't forget to mark my reply as the solution! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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