Hi!

When participating in a meeting, I see the participants, who can see me, but I can't see myself.

I tought this was due to OBS Studio, but I did uninstall it and its video line in Zoom disappeared.

If I record on my computer, the record is correct, but the fact that I can't manage the scene. I want to pin a particular participant and not have participants who intervene (this is for demonstration of artwork).

I'd like toget back to a normal behaviour.

Thanks

Since I put zoom (PRO account) on my new Lenovo Yoga PC it constantly crashes, mostly when I wake it up, but sometimes also in the middle of the day, while ZOOM is NOT officially working. It's not in the auto-start, it's not open, but something must happen in the background for it to send me a crash report. I rebooted my computer and send crash reports, but it keeps happening quite regularly. 
Anyone has an idea how I could fix this?

We are running a Zoom Room using NDI camera inputs. This does let the room control the cameras through the normal interface, but the cameras move too fast. To use the controls effectively you have to sort of tap each direction in as small an increment as you can manage. I can limit the movement speed of the camera itself, but that doesn't translate to the room controls. If I use the web interface of the camera the controls are affected by the speed settings, but zoom seems to override or ignore them. I cannot find any settings to change in the zoom room or NDI tools to try and get the camera to slow down. I'm hoping I missed something or that maybe a configuration file I am unaware of can be altered. The room is running the most up to date versions of zoom software (as of the date of this posting) and the camera is an Aver TR313V2.

We have a call queue that includes a common area phone. Users log into this phone, and in order to remotely control the phone from their computers, the Zoom Workplace app connects to the physical device. However, the remote connection occasionally drops without notifying the user.

Currently, the connection status icon is a gray phone regardless of connection state, which makes it difficult for users to know when they’ve been disconnected. It would be extremely helpful if the icon changed color based on the connection status, for example, green when connected, gray or red when disconnected.

It seems the visual feedback would improve the user experience by clearly indicating when reconnection is needed.

Has anyone run into this problem?

For Zoom Digital Signage, I have a playlist of content that plays on a daily basic but I have this playlist to be interrupted but an scheduled event every morning and afternoon. 

From 9am to 9:30am, I want the unit to play a live URL video, interrupt the daily playlist and play the URL for 30mins, then go back to the content playlist. 

I have scheduled it and the system doesn't even attempt to play the event at 9am. it just continues to play the content for the day.

I know the URL works, if you set the URL as the only content, it plays normally. 

any ideas?

Good afternoon,

I have a pc with a USB Logitech Tap connected.   Its powered and connected to the PC over USB-C .     I see an extended windows desktop on the Tap screen and the touch functionality works great.

I have Zoom workplace installed on the PC, and licenses for Workplace Pro and Zooms Rooms on my zoom account.      I am trying to get additional functionality with the Tap what am I missing?    At the moment it is operating like a pc with two monitors.  I understand the Tap with the correct licenses will give me will offer me a more personalized experience for my meeting room,.

I would welcome some support as I seem to have issues finding anything regarding setting you a USB tap with Zoom.

Daniel

I managed digital signage using Zoom at a previous company, but it's been a few years since I've been in the platform. We use it at my current company; however, since it's been a while, I can't quite remember the ins and outs. I only have access to the Content Library in the Room Management settings, whereas I was a Zoom admin at my previous employer. 

We currently have ~50 playlists set up by individual player/screen. I'm wanting to create a new global playlist that includes all internal facing players/screens. My questions are:

1. If I set up a new global playlist and add all the appropriate players, how does that impact the individual players? Does it cycle through the content in the global playlist, then cycle through the content in the individual screen's playlist?
2. I don't see a way to schedule content from the playlist settings. I remember being able to schedule content to run during a specified date/time range when I used it at my previous employer (unless I'm completely misremembering it..?). Does this mean I can't schedule content and have to manually add/remove it on the specific dates it needs to run??

Thank you!!

Trying to connect a HP/Poly TC10 to an HP Mini PC G9 with Zooms Rooms and Windows 11 IOT as a Controller. 

Fails as a Controller when selecting "Controller"  or through "Standalone" setup. It is successful as a "Display" going thru the Standalone process. Each were obviously preceded by a Factory Reset.

In the very 1st attempt straight from the box the TC10 persisted in the "waiting to connect" state, even though the PC were on the same Ethernet network. The HP PC is a G9 but a guy from HP/Poly support said the PC had to be a G9+ to support a Direct Connection to the G9+ POE port "purple" (which the G9 does not have).

From the PC ZoomAdmin the TC10 is recognized as a device and reads the MAC address.