Good afternoon,

I have a pc with a USB Logitech Tap connected.   Its powered and connected to the PC over USB-C .     I see an extended windows desktop on the Tap screen and the touch functionality works great.

I have Zoom workplace installed on the PC, and licenses for Workplace Pro and Zooms Rooms on my zoom account.      I am trying to get additional functionality with the Tap what am I missing?    At the moment it is operating like a pc with two monitors.  I understand the Tap with the correct licenses will give me will offer me a more personalized experience for my meeting room,.

I would welcome some support as I seem to have issues finding anything regarding setting you a USB tap with Zoom.

Daniel

I managed digital signage using Zoom at a previous company, but it's been a few years since I've been in the platform. We use it at my current company; however, since it's been a while, I can't quite remember the ins and outs. I only have access to the Content Library in the Room Management settings, whereas I was a Zoom admin at my previous employer. 

We currently have ~50 playlists set up by individual player/screen. I'm wanting to create a new global playlist that includes all internal facing players/screens. My questions are:

1. If I set up a new global playlist and add all the appropriate players, how does that impact the individual players? Does it cycle through the content in the global playlist, then cycle through the content in the individual screen's playlist?
2. I don't see a way to schedule content from the playlist settings. I remember being able to schedule content to run during a specified date/time range when I used it at my previous employer (unless I'm completely misremembering it..?). Does this mean I can't schedule content and have to manually add/remove it on the specific dates it needs to run??

Thank you!!

Trying to connect a HP/Poly TC10 to an HP Mini PC G9 with Zooms Rooms and Windows 11 IOT as a Controller. 

Fails as a Controller when selecting "Controller"  or through "Standalone" setup. It is successful as a "Display" going thru the Standalone process. Each were obviously preceded by a Factory Reset.

In the very 1st attempt straight from the box the TC10 persisted in the "waiting to connect" state, even though the PC were on the same Ethernet network. The HP PC is a G9 but a guy from HP/Poly support said the PC had to be a G9+ to support a Direct Connection to the G9+ POE port "purple" (which the G9 does not have).

From the PC ZoomAdmin the TC10 is recognized as a device and reads the MAC address.

I managed digital signage using Zoom at a previous company, but it's been a few years since I've been in the platform. We use it at my current company; however, since it's been a while, I can't quite remember the ins and outs. I only have access to the Content Library in the Room Management settings, whereas I was a Zoom admin at my previous employer. 

We currently have ~50 playlists set up by individual player/screen. I'm wanting to create a new global playlist that includes all internal facing players/screens. My questions are:

1. If I set up a new global playlist and add all the appropriate players, how does that impact the individual players? Does it cycle through the content in the global playlist, then cycle through the content in the individual screen's playlist?
2. I don't see a way to schedule content from the playlist settings. I remember being able to schedule content to run during a specified date/time range when I used it at my previous employer (unless I'm completely misremembering it..?). Does this mean I can't schedule content and have to manually add/remove it on the specific dates it needs to run??

Thank you!!

Hi, I hope some can help me.

I am trying to sign in to zoom room controller that I installed on to the CP965 using a configuration file found here: https://zoom.us/client/latest/zrc.apk

When I run the app it take me to a sign in screen with options to sign in using, email, SSO, google or facebook. However I am told by our admins that I need to sign in using an activation code which they have given me. The activation code has worked on the Zoom Rooms app installed on windows micro desktop and is shows me the the room the activation code refers to. But I just can find how I use the activation code through the ZRC app on the CP965.

I have already update the firmware with the certified custom firmware found here: https://support.zoom.us/hc/en-us/articles/360001299063-Zoom-Phone-Certified-Hardware#h_746bf277-ad09-4ebc-88f5-b1f76b859b9a

Some of the support articles I found on Zoom support also suggest that you can sign in using an activation code but again I cant fine this option. 

What am i doing wrong?

Good evening, everyone.

I'm going thru a problem here and you might be abble to help.

I'm co-host a bunch of regular meetings at my work. It was set-up by another person, on their bussiness account, but I co-host them.

Something like two months ago they all desapeared from my windows app and from my web browser. Nevertheless, I'm abble to access them if I imput the link or the room ID and password.

What can I do to have them back at my windows app?

Hi all,

I’m having ongoing issues setting up a Logitech TAP Scheduler as a Scheduling Display only — no meetings, no Mac/PC — just to show room bookings from a connected Google Calendar.

Here's what I’ve done so far:

-I connected my Google Calendar via Zoom’s Calendar Integration (already visible and synced in the portal).

-I created a Zoom Room for Shared Spaces.

-I linked the room to the calendar account.

-I generated an Activation Code under the Room's Device section.

-I entered the activation code into the TAP Scheduler.

However, even after doing all this, the TAP Scheduler still says:

"To use the tablet, make sure the room’s computing device (Mac or PC) is signed into Zoom Rooms."

I don't want or need a Mac/PC connected — I just want it to operate as a calendar display for room scheduling.

Things I also tried:

-Factory reset the TAP Scheduler multiple times.

-Deleted and recreated the Zoom Room.

Is there anything else I might be missing?
Has anyone else successfully set up a TAP Scheduler as Scheduling Display only without connecting a computer?

Any advice would be greatly appreciated. Thank you!