We have the Zoom Apps Quick Launch button turned off in our account settings. We are trying to test the Q-SYS Control app from the Zoom Marketplace but we discovered it requires the quick launch button to be enabled tenant-wide.

Can we get the option to only enable this for Zoom Rooms?

Dear All,

Perhaps somebody has experienced such of situation already:

Under the Zoom Workplace for Linux, I have a problem with the window width in the Settings menu -> General. The content pane is very narrow, and the padding width on the right almost covers the entire content pane area. I cannot insert the picture here to show the issue, but I hope my description is clear enough. Perhaps you know, how to fix it? It is about version: 6.4.10 (2027)

Hi!

When participating in a meeting, I see the participants, who can see me, but I can't see myself.

I tought this was due to OBS Studio, but I did uninstall it and its video line in Zoom disappeared.

If I record on my computer, the record is correct, but the fact that I can't manage the scene. I want to pin a particular participant and not have participants who intervene (this is for demonstration of artwork).

I'd like toget back to a normal behaviour.

Thanks

Since I put zoom (PRO account) on my new Lenovo Yoga PC it constantly crashes, mostly when I wake it up, but sometimes also in the middle of the day, while ZOOM is NOT officially working. It's not in the auto-start, it's not open, but something must happen in the background for it to send me a crash report. I rebooted my computer and send crash reports, but it keeps happening quite regularly. 
Anyone has an idea how I could fix this?

We are running a Zoom Room using NDI camera inputs. This does let the room control the cameras through the normal interface, but the cameras move too fast. To use the controls effectively you have to sort of tap each direction in as small an increment as you can manage. I can limit the movement speed of the camera itself, but that doesn't translate to the room controls. If I use the web interface of the camera the controls are affected by the speed settings, but zoom seems to override or ignore them. I cannot find any settings to change in the zoom room or NDI tools to try and get the camera to slow down. I'm hoping I missed something or that maybe a configuration file I am unaware of can be altered. The room is running the most up to date versions of zoom software (as of the date of this posting) and the camera is an Aver TR313V2.

We have a call queue that includes a common area phone. Users log into this phone, and in order to remotely control the phone from their computers, the Zoom Workplace app connects to the physical device. However, the remote connection occasionally drops without notifying the user.

Currently, the connection status icon is a gray phone regardless of connection state, which makes it difficult for users to know when they’ve been disconnected. It would be extremely helpful if the icon changed color based on the connection status, for example, green when connected, gray or red when disconnected.

It seems the visual feedback would improve the user experience by clearly indicating when reconnection is needed.

Has anyone run into this problem?

For Zoom Digital Signage, I have a playlist of content that plays on a daily basic but I have this playlist to be interrupted but an scheduled event every morning and afternoon. 

From 9am to 9:30am, I want the unit to play a live URL video, interrupt the daily playlist and play the URL for 30mins, then go back to the content playlist. 

I have scheduled it and the system doesn't even attempt to play the event at 9am. it just continues to play the content for the day.

I know the URL works, if you set the URL as the only content, it plays normally. 

any ideas?

Good afternoon,

I have a pc with a USB Logitech Tap connected.   Its powered and connected to the PC over USB-C .     I see an extended windows desktop on the Tap screen and the touch functionality works great.

I have Zoom workplace installed on the PC, and licenses for Workplace Pro and Zooms Rooms on my zoom account.      I am trying to get additional functionality with the Tap what am I missing?    At the moment it is operating like a pc with two monitors.  I understand the Tap with the correct licenses will give me will offer me a more personalized experience for my meeting room,.

I would welcome some support as I seem to have issues finding anything regarding setting you a USB tap with Zoom.

Daniel