Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Can't Stop Unwanted Meetings From Being Scheduled in Outlook

I have no calendars integrated. I was told by the (rather useless) chat bot to go to Advanced Settings in Workspaces and turn off the ability for these to be booked. I have no Advanced Settings in the options. I have NOT subscribed to any of these bo... Show more

I have no calendars integrated. I was told by the (rather useless) chat bot to go to Advanced Settings in Workspaces and turn off the ability for these to be booked. I have no Advanced Settings in the options. 

I have NOT subscribed to any of these bookers - most I have never heard of. 

Any thoughts? It makes me nuts!


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Would You Advertise Your Zoom Link In A "Zoom Living" Magazine?

Would You Advertise Your Zoom Link In A "Zoom Living" Magazine?

New Neat Frame, scheduled meetings do not appear on screen

I have just completed setting up a new Neat Frame in zoom. It appears to be working properly but when I schedule a meeting it does not appear on the Frames screen. I scheduled a meeting and set it to auto start and it appears on the screen allowing m... Show more

I have just completed setting up a new Neat Frame in zoom. It appears to be working properly but when I schedule a meeting it does not appear on the Frames screen. I scheduled a meeting and set it to auto start and it appears on the screen allowing me to join at the scheduled time but the meeting did not appear on the screen before then. I know it is probably just a missed checkbox somewhere and any assistance would be greatly appreciated.

John


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Zoom Room Displays Unauthorized

Something odd has happened. After starting a meeting in one of my Zoom rooms the screen now displays, in red lettering, unauthorized.Everything works as normal... I can start and schedule meetings, All AV works as it should... everything seems ok exc... Show more

Something odd has happened. After starting a meeting in one of my Zoom rooms the screen now displays, in red lettering, unauthorized.

Everything works as normal... I can start and schedule meetings, All AV works as it should... everything seems ok except for the "unauthorized" showing on the screen.

Any idea what this could be?

Thanks,

 

Mike


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No ad-hoc join button on Poly home screen

Zoom Workplace Pro accountDid this in my Zoom Rooms Meeting settings:Support Interoperability for Zoom Rooms (Enabled) Show ad-hoc join button on home screen (for Teams, Meet & Webex) Home screen still has only the main 3 icons: New Meeting, Join, Sh... Show more

Zoom Workplace Pro account

Did this in my Zoom Rooms Meeting settings:

Support Interoperability for Zoom Rooms    (Enabled)

  Show ad-hoc join button on home screen  (for Teams, Meet & Webex)

 

Home screen still has only the main 3 icons: New Meeting, Join, Share Content

Verified device firmware/software all up to date and has been rebooted.


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Resolved! Chromebook Virtual Background

I recently purchased an Acer chromebook. The virtual background is not an option in the Zoom app.

please help!

 

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Invites to External Roles not being received

Under User Management > Roles > Role Members > Click 3 dots at top right > Invite external users to this roleI invited 3 emails - all same person - only 1 of those emails received the invitation - the email they least wish to use because it is their ... Show more

Under User Management > Roles > Role Members > Click 3 dots at top right > Invite external users to this role

I invited 3 emails - all same person - only 1 of those emails received the invitation - the email they least wish to use because it is their company email and not their personal email address. All 3 are gmail accounts. 

I even added my personal additional gmail and never received the invite either. I have no idea how to correct this. 


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Resolved! How to hide Native Room Control (NRC icon) with an "events only" statement in the JSON

In the "Room Controls for Zoom Rooms" page where JSON examples are provided (Room Controls for Zoom Rooms), ther's a note in the "Rules" section that says the following:Room controls users can specify "events only" in their JSON configuration to hide... Show more

In the "Room Controls for Zoom Rooms" page where JSON examples are provided (Room Controls for Zoom Rooms), ther's a note in the "Rules" section that says the following:

  • Room controls users can specify "events only" in their JSON configuration to hide unnecessary room control interfaces. When this field is specifically defined in the JSON, the Native Room Controls UI will not appear on the Zoom Rooms controller. In deployments using both NRC events and Zoom Apps, the Room Controls button directly launches the Zoom App interface without showing empty room control page.

I am using the JSON to trigger states based on meeting start/stop actions, but I don't want to see the "Native Room Controls" icon on the touch panel, since I am using a Zoom App as my primary control interface.

 

According to the note, I should be able to add an "events only" in the JSON to hide NRC (Native Room Controls). Has anyone done this successfully before and if so, could you please provide an example JSON profile that demonstrates usage? Thank you!


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Resolved! Can Room Controls for Zoom Rooms be managed via APIs

I would like to manage the Room Controls for Zoom Rooms via APIs, such as update or create a Rooms Controls profile, but don't seem to find it, does anyone know? Here is the Room Controls feature documentation: https://support.zoom.com/hc/en/article?... Show more

I would like to manage the Room Controls for Zoom Rooms via APIs, such as update or create a Rooms Controls profile, but don't seem to find it, does anyone know?

 

Here is the Room Controls feature documentation: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064072

 


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Enable Zoom Apps Quick Launch Button for Zoom Rooms Only

We have the Zoom Apps Quick Launch button turned off in our account settings. We are trying to test the Q-SYS Control app from the Zoom Marketplace but we discovered it requires the quick launch button to be enabled tenant-wide. Can we get the option... Show more

We have the Zoom Apps Quick Launch button turned off in our account settings. We are trying to test the Q-SYS Control app from the Zoom Marketplace but we discovered it requires the quick launch button to be enabled tenant-wide.

 

Can we get the option to only enable this for Zoom Rooms?


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