Hi all, 

I started to nice that a 20% of my Zoom rooms are not displaying their upcoming meetings on the controller and the Room application itself. I was wondering if there is anyone else that has seen this issue and perhaps knows things I can try to fix it. My users are having to manually input the meeting room ID in order to join meetings. Thank you in advance!

I'm setting up a new Zoom Room with a Neat Bar Pro and Neat Pad controller.

Everything is working as expected except the Neat Sense environmental monitoring. It's supposed to report the Temperature, Humidity, VOC, and CO2 in the room. It's showing the Temperature onscreen and it's showing the Temperature and Humidity on the Settings page of the controller.

However, nothing shows up on the Zoom Dashboard under "Air Conditions" for this room.

I have another Zoom Room with a Neat Board in it. I'm setting up a new Zoom Room with a Neat Bar Pro and Neat Pad controller.

The Neat Board and the Neat Bar Pro are both running 5.12.6 (2097) and both the Neat Pad controllers are running 5.12.6 (1612).

Neither Zoom support nor Neat support have an answer. I'm wondering if Neat Sense is just not fully functional on the Neat Bar Pro or if I have a defective unit.

Does anyone have one that is showing the "Air Conditions"?

Device data: Zoom workplace, Asus Vivobook 14 K413EP laptop, Windows 11 23H2.
Hello, I have an issue with sound in my headphones.
The problem: I have wired over-ear headphones. When I join a conference using the headphone speakers, the sound from other participants is distorted, crackling, and I don't know how to describe it… it sounds choppy. I tried wireless headphones, and everything works fine with them, no such problem. But with the wired ones, it's a different story. I want to clarify that the headphones are in perfect condition and new, all USB ports are functional, drivers have been updated, and I’ve tried other wired headphones as well.

How I "managed to fix" this problem: I uninstalled the Realtek driver (sound from the laptop speakers and the laptop's microphone) and updated the drivers with the headphones plugged in. I restarted Windows, and "wow, it all worked fine," I said back then. But the laptop speaker driver disappeared. I reinstalled it, and the problem with the headphones returned. I don’t know what the reason could be, why the drivers might be conflicting with each other. I need help.

My resolution is normal 1080p in Landscape view and the bottom toolbar is truncated, so I cannot see it. If I rotate my monitor to 1080p Portrait I can see the bottom toolbar. The zoom client cannot be made shorter than 1040 pixels in height. How do I fix the zoom client resolution on my Linux Mint 21.3 Cinnamon desktop to be 1080p Landscape?

Zoom client 6.0.12 (5501)

[code]
System:
Kernel: 5.15.0-113-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4
tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
base: Ubuntu 22.04 jammy
Machine:
Type: Desktop System: MSI product: MS-7977 v: 1.0 serial: <superuser required>
Mobo: MSI model: Z170A GAMING M5 (MS-7977) v: 1.0 serial: <superuser required>
UEFI: American Megatrends v: 1.C0 date: 10/19/2016
CPU:
Info: quad core model: Intel Core i7-6700K bits: 64 type: MT MCP smt: enabled arch: Skylake-S
rev: 3 cache: L1: 256 KiB L2: 1024 KiB L3: 8 MiB
Speed (MHz): avg: 4000 min/max: 800/4200 cores: 1: 4000 2: 4000 3: 4000 4: 4000 5: 4000
6: 4000 7: 4000 8: 4000 bogomips: 63999
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel HD Graphics 530 vendor: Micro-Star MSI driver: i915 v: kernel ports:
active: HDMI-A-2 empty: DP-1,HDMI-A-1,HDMI-A-3 bus-ID: 00:02.0 chip-ID: 8086:1912 class-ID: 0380
Device-2: NVIDIA TU104 [GeForce RTX 2060] vendor: Gigabyte driver: nvidia v: 535.183.01 pcie:
speed: 5 GT/s lanes: 16 ports: active: none off: HDMI-A-4 empty: DP-2,DP-3,DP-4 bus-ID: 01:00.0
chip-ID: 10de:1e89 class-ID: 0300
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting,nvidia
unloaded: fbdev,nouveau,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") s-diag: 583mm (23")
Monitor-1: HDMI-1-2 mapped: HDMI-A-2 model: HP V244h serial: <filter> res: 1920x1080 hz: 60
dpi: 92 size: 531x299mm (20.9x11.8") diag: 609mm (24") modes: max: 1920x1080 min: 720x400
OpenGL: renderer: NVIDIA GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 535.183.01
direct render: Yes
[/code]

I was recording a group session to my computer yesterday afternoon when there was a power cut and I lost connectivity.  When I was able to access the folder later it shows a Zoom icon with the words "double_click_to_convert_01.zoom".  When I do this it it opens a "Converting meeting recording" but it does not start.  Perhaps the sudden shut down of the power cut has corrupted the file.  Does anyone have a suggestion on how I might recover the recording?  DMA001

We've had a Zoom room on a PC setup for some time, and every few weeks it will freeze up at the exact same time (2:51 AM) running the "audio echo test".  This freezes the whole PC, so the only solution is to hard power down the system, then back on.

Is there a fix for this?  What could possibly cause this to happen?

Thanks in advance

When a Portable Companion Zoom Room is paired with a Dual Screen Zoom Room, where and how can the Default Display Settings be set for the Companion Zoom Room screen?

Meaning, that within the above configuration, when a Screen Share is active in a Zoom Meeting, how can I get the paired Portable Companion Zoom Room screen to display a Gallery View by default?

Is it an additional screen of the Host Zoom Room? If so, then which one?

Through my testing, I have found that when pairing a Portable Companion Zoom Room, the Display Settings that are set within the Zoom Room settings of the Portable Companion Zoom Room are overridden once the Portable Companion Zoom Room is paired with a host Zoom Room.

I can get Zoom room usage from hosting meetings from Zoom Portal > ADMIN > Account Management > Reports > Active Hosts > Search From and To dates. This will Generate a detailed report of all the meeting my Zoom room Hosted. 

I am trying to figure out how much usage my Zoom room is being used for Joined Meeting.

Configuration:

Zoom Pro Account

Poly Studio X52

Android