I managed digital signage using Zoom at a previous company, but it's been a few years since I've been in the platform. We use it at my current company; however, since it's been a while, I can't quite remember the ins and outs. I only have access to the Content Library in the Room Management settings, whereas I was a Zoom admin at my previous employer. 

We currently have ~50 playlists set up by individual player/screen. I'm wanting to create a new global playlist that includes all internal facing players/screens. My questions are:

1. If I set up a new global playlist and add all the appropriate players, how does that impact the individual players? Does it cycle through the content in the global playlist, then cycle through the content in the individual screen's playlist?
2. I don't see a way to schedule content from the playlist settings. I remember being able to schedule content to run during a specified date/time range when I used it at my previous employer (unless I'm completely misremembering it..?). Does this mean I can't schedule content and have to manually add/remove it on the specific dates it needs to run??

Thank you!!

Hi, I hope some can help me.

I am trying to sign in to zoom room controller that I installed on to the CP965 using a configuration file found here: https://zoom.us/client/latest/zrc.apk

When I run the app it take me to a sign in screen with options to sign in using, email, SSO, google or facebook. However I am told by our admins that I need to sign in using an activation code which they have given me. The activation code has worked on the Zoom Rooms app installed on windows micro desktop and is shows me the the room the activation code refers to. But I just can find how I use the activation code through the ZRC app on the CP965.

I have already update the firmware with the certified custom firmware found here: https://support.zoom.us/hc/en-us/articles/360001299063-Zoom-Phone-Certified-Hardware#h_746bf277-ad09-4ebc-88f5-b1f76b859b9a

Some of the support articles I found on Zoom support also suggest that you can sign in using an activation code but again I cant fine this option. 

What am i doing wrong?

Good evening, everyone.

I'm going thru a problem here and you might be abble to help.

I'm co-host a bunch of regular meetings at my work. It was set-up by another person, on their bussiness account, but I co-host them.

Something like two months ago they all desapeared from my windows app and from my web browser. Nevertheless, I'm abble to access them if I imput the link or the room ID and password.

What can I do to have them back at my windows app?

Hi all,

I’m having ongoing issues setting up a Logitech TAP Scheduler as a Scheduling Display only — no meetings, no Mac/PC — just to show room bookings from a connected Google Calendar.

Here's what I’ve done so far:

-I connected my Google Calendar via Zoom’s Calendar Integration (already visible and synced in the portal).

-I created a Zoom Room for Shared Spaces.

-I linked the room to the calendar account.

-I generated an Activation Code under the Room's Device section.

-I entered the activation code into the TAP Scheduler.

However, even after doing all this, the TAP Scheduler still says:

"To use the tablet, make sure the room’s computing device (Mac or PC) is signed into Zoom Rooms."

I don't want or need a Mac/PC connected — I just want it to operate as a calendar display for room scheduling.

Things I also tried:

-Factory reset the TAP Scheduler multiple times.

-Deleted and recreated the Zoom Room.

Is there anything else I might be missing?
Has anyone else successfully set up a TAP Scheduler as Scheduling Display only without connecting a computer?

Any advice would be greatly appreciated. Thank you!

Hi Community, 

We have a Cisco Room Kit with Room OS and having a lot of trouble getting the Zoom Connector API to function.

We have the required CRC license, API downloaded and installed and appears connected to the correct Cisco device IP but when we join an external Zoom meeting, it still requires a pairing code to be inputted, due to the host not having a CRC license) which to my understanding, the Room API Connector is meant to accommodate. 

Your help is greatly appreciated to anyone that can assist.

Regards

My room calendar is confirmed synced and it's confirmed that my account is unaffected by EWS (uses EWS but is full delegate access) but I'm not able to get the calendar to sync to the room logi controller.  

I'm at a loss as to how to restore the convenience of the calendar being available in the room and any help would be sincerely appreciated.

This article has been followed and implemented - Zoom Room Office 365: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063474

This article has been followed and confirmed not affected - EWS migration: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0077079&optimizely_user_id=62d9a49ca30341ce974806a32f6476d1