We have 2 TVs in the room and up until today all was going well with them, but randomly today the 2nd screen started showing the controller screen as opposed to the normal display transmitted from the Windows PC that hosts the Zoom Rooms app. From what I read it sounds like this could be related to Zoom Rooms for Touch, but I'm unable to disable this feature that just now popped up after no change on my end (TV is also not a touch screen btw). Anyone else facing this issue or know how to resolve? Not seeing any "Touch-screen features for Zoom Room" settings in the web portal.

We set up some zoom rooms with temporary names, those names are stored in a users "Rooms" in Outlook.

The names have been updated but do not show in the users Outlook (2016), though they do show as updated in mine.

Is there a way to force a sync on that users computer?

I ask you to help me get out of the situation. I had a very important work session, but not all of my employees were able to attend. But there was no recording, it didn’t turn on and I didn’t pay attention to whether the platform has an internal cloud or something else for such situations where you can download your broadcast ... (((thanks for the help

Hi - Our Zoom Room was in the middle of a meeting, then disconnected from the meeting and was unable to rejoin. It appeared as if the Zoom Rooms app was frozen as it was on the constant "joining" screen so we rebooted the PC (Dell Precision 3240/Windows 10) that runs the app. Once the PC was back up and running the Zoom App got downgraded to 5.3. Is that normal?!? Obviously we were unable to rejoin until after it upgraded all the way back to 5.14.5. Any ideas as to what caused this, how can we keep it from happening again, and how can we have it so that a reboot doesn't revert the app version so far down that it's unusable?

Hi, I'm trying to follow this guidance from zZoom to setup a Zoom room on MS 365

Setting up Zoom Rooms with Office 365 – Zoom Support

I get to step 5 under App-level Impersonation and the PowerShell command provided makes no sense at all to me.   I have tried at least 20 different variations and get nothing but syntax errors.  

New-ManagementScope -Name "ResourceMailboxes" -RecipientRestrictionFilter {RecipientTypeDetails -eq "RoomMailbox" -or RecipientTypeDetails -eq "EquipmentMailbox" -or UserPrincipalName -eq 'DedicatedUser'}
Note: Replace the text DedicatedUser with the User Principal Name of the Dedicated Service Account User (this usually matches the Dedicated Service Account User's email address).

Does anyone know how to formulate this syntax correctly? 

I have a service account like this for example.   ***********  and a Resource Room in Exchange for example of ***********   I have no idea how to make this command work. 

Thanks