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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Zoom not working on Amazon echo show 8

Hello there,I am facing an issue with Zoom not working on my Amazon Echo Show 8. After logging in, it does not allow me to join meetings and suggests upgrading the rooms.Currently, the Zoom version on my Echo is 5.12, while the latest available versi... Show more

Hello there,

I am facing an issue with Zoom not working on my Amazon Echo Show 8. After logging in, it does not allow me to join meetings and suggests upgrading the rooms.

Currently, the Zoom version on my Echo is 5.12, while the latest available version (at the time of writing) is 5.15. I attempted to follow the instructions from support.zoom.us/hc/en-us/articles/204675449-Upgrading-or-downgrading-Zoom-Rooms#h_1751c48a-644e-4a60-b96a-31ec77c616e6, but unfortunately, the app on the Echo did not upgrade, and a popup message saying "No device(s) upgrade available." appeared.

Is there any workaround for this issue? Thanks in advance!


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Zoom Rooms Alerts and Issue Reporting Discrepancies

Hi Zoom Friends!Context:We have a few hundred Zoom Rooms that my team monitors for issues and that we act quickly to repair if they are hardware or network related. When a Zoom Room has an Issue, it triggers an Alert which my team receives via a Slac... Show more

Hi Zoom Friends!

Context:
We have a few hundred Zoom Rooms that my team monitors for issues and that we act quickly to repair if they are hardware or network related. When a Zoom Room has an Issue, it triggers an Alert which my team receives via a Slack integration. We currently export a report of all Zoom Alerts to an outside data warehouse to do additional analysis on our system.

Problem/Questions:
We see a higher number of Alerts in our exported report than we do in our Zoom Dashboards across the same time period and room selection.

  1. Why might there be a discrepancy between the number of Alerts that we see in the  exported report compared to the number that we see in our Zoom Rooms Dashboard?
  2. Does Zoom Dashboard auto filter some alerts?
    1. If Zoom Does auto filter some Alerts, where can we see and adjust these filters so we can understand the delta in our data?

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Some of your zoom rooms devices need to be upgraded to join this meeting.

Some of your zoom rooms devices need to be upgraded to join this meeting. Please contact IT for assistance" appears in your Zoom Room when trying to join a meeting

 

 

Tried updating to all newer version but still same issue

How can I open a meeting that will never end ?

How can I open a meeting that will never end?
I need to have a place where all my participants can go at any hour of the day any day of the week to meet up with others...
How can I do that?
What do I need?

Thanks for your help

reply-icon Latest Reply - 

HIPPA Compliance

Hi, I use Zoom for the practice of telehealth, and have purchased the HIPPA compliant package. I heard on a new report that Zoom is going to have access to private meetings for research purposes. Is it true that Zoom is going to have access to telehe... Show more

Hi, I use Zoom for the practice of telehealth, and have purchased the HIPPA compliant package. I heard on a new report that Zoom is going to have access to private meetings for research purposes.  Is it true that Zoom is going to have access to telehealth sessions with clients?


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Zoom Rooms App - Maintaining HD Resolution on Large Screen

When we start our Zoom Rooms app on a Mac mini connected to a large-format (maybe 90-inch) Samsung display, we notice that the MacOS dock gets much larger just before the Room Name, Sharing Key and time appear on the screen. We think the Mac screen r... Show more

When we start our Zoom Rooms app on a Mac mini connected to a large-format (maybe 90-inch) Samsung display, we notice that the MacOS dock gets much larger just before the Room Name, Sharing Key and time appear on the screen.  We think the Mac screen resolution is being downscaled, which results in lower-resolution profile pictures and less-than-1080 HD (we have that option on our account) resolution on our meetings and shared screens. Has anyone been able to force Zoom Rooms to keep the native high-resolutions that we seen when we are looking at the Mac desktop on the same screen?  Any ideas please?


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ZoomRoom support for AMD CPUs

Any chance ZoomRooms will support AMD CPUs?  While ZoomRooms does run on AMD, I noticed some features were missing on AMD, namely camera controls and auto-framing options.

 

 

Resolved! End of updates to 64-bit within Zoom Device Management

Hi everyone I integrate Crestron Flex systems with Zoom Rooms on a daily basis. The image file which Crestron provides to install Zoom Rooms on the Flex system is 32-bit. According to Zoom Device Management, updates to 64-bit will soon no longer be s... Show more

Hi everyone

 

I integrate Crestron Flex systems with Zoom Rooms on a daily basis.

 

The image file which Crestron provides to install Zoom Rooms on the Flex system is 32-bit. According to Zoom Device Management, updates to 64-bit will soon no longer be supported. I have provided an image as an attachment to clarify the issue.

 

Does anyone have any information regarding this? Is Zoom indeed going to stop support for updates to the 64-bit version of Zoom Rooms? When will this support stop? Is there anything we can do to update the version without Crestron having to provide an image file with 64-bit Zoom Rooms version (this can be done but is not an optimal solution as we have many customers with a lot of Flex systems running 32-bit Zoom Rooms version. We will then have to re-image a ton of systems.).

 

Any help is greatly appreciated.

 

Best regards

Simen Dumont


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Rooms management menu changed on July 22

Hi!The changes made on July 22 were astounding.The new Location Management menu has caused some confusion in our account.The details are too complex to explain here, but if you are experiencing strange behavior in your Rooms management, the changes m... Show more

Hi!

The changes made on July 22 were astounding.
The new Location Management menu has caused some confusion in our account.

The details are too complex to explain here, but if you are experiencing strange behavior in your Rooms management, the changes made with the addition of the Location Management menu may be affecting you.

 

Below is a list of relevant support articles.

Customizing centralized location management – Zoom Support

Using Zoom Rooms location hierarchy – Zoom Support


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Ohkawa
By
• Community Champion | Customer
reply-icon Latest Reply - 

Zoom Rooms are muted when some users invite to zoom meeting.

Admins have no problem but when regular network users start a Zoom meeting and invite rooms, the Zoomrooms are muted. How would you have it set to auto-unmute Zoomrooms for basic user accounts? 

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