Having an issue where using Teams on the zoom rooms disconnects while trying to join meetings. This does not happen to everyone. When my manager creates a team meeting or i do, we can connect to Teams in the zoom room. However when others create a meeting and try to have the Zoom Room join via teams it starts to join then disconnects immediately.

We have several zoom rooms running different products. I have tried this in several of our rooms. Our devices are all up to date.

We have a number of Logitech Rooms paired together with the Zooms Rooms kit all running 6.2.1 upon starting a new meeting we are run into this prompt on the tablet and screen.

The message "Some of your zoom rooms devices need to be upgraded to join this meeting. Please contact IT for assistance" appears in your Zoom Room when trying to join a meeting.

We have already checked we are on the latest and IT have downgraded to 6.1.1 and this has not made a difference.  Help and suggestions things to try ?

Hello,

This week, the Zoom VDI Workspace stopped working in our Citrix environment.

We received the following notification:

"Your App Version needs to be 5.15.10 VDI plugin or higher to sign in. Please contact your IT team to update your app."

We have been using Zoom version 6.0.11 and also tested versions 6.1.12 and 6.1.10, but we’re still seeing the same error.

We updated the Zoom VDI plugin on our thin clients from version 5.16.10 to 5.17.11, which, according to Zoom's website, should be compatible with these versions.

However, we are still receiving the error message stating that "App Version needs to be 5.15.10 VDI plugin or higher."

Any ideas on why this might be happening? I’m also wondering if there’s a way to contact Zoom's Technical
Team directly, as we currently cannot use the Zoom VDI app in our Citrix setup.

Thank you in advance.
Chris 

When you are hosting a Zoom meeting and sharing your desktop, is there a way to hide the speaker box where the speaker's camera image is normally displayed? We hope to do this because the speaker's image is already embedded in the Microsoft sharepoint slides. Thank you.

Após a atualização de [não] privacidade do zoom feita na semana passada, as telas compartilhadas da minha professora  ficaram pretas, só aparecem alguns itens, como algumas letras de slides, algum ícone. A única coisa que funciona, é a tela da professora, com ela explicando e um fundo atrás dela com uma imagem de paissagem.

Uso Firefox, no linux ubuntu, uso ublock origin, não quero usar programa porque gosto de privacidade.

We have a zoom room that gives us the "Failed to start local share!" error when users try to hit the button "Share Content" on a Logitech TAP IP. 

If they start the meeting, hit share content, then they can proceed to share content like normal, but I don't know why this error occurs when it worked fine before.

Thanks.