Our goal is to create a distance learning/training ZoomRoom that doubles as a trainer's office.

- The ZoomRoom is controlled by a Logi Roommate and Tap controller, with a PC supplying content (via Power Point) during distance learning "meetings" which is sent via HDMI to the Roommate and then to a large front-of-the-room display.

 - It's that PC that must handle all office duties and also supply content (via PowerPoint) for non-distance learning training sessions - meaning no Zoom involved. But that PC/content still has to go through ZoomRoom/Roommate if it is sent to the front-of-the-room display.

I'm testing this non-distance learning scenario by selecting "Share Content" on the Tap controller.

The ZoomRoom home screen is instantly replaced by the extended screen of the PC (this is great). I've thrown a couple of windows onto that extended screen as place holders for a PowerPoint presentation. The Tap controller is displaying prompts with meeting info, volume control, and buttons to Stop Sharing or Start Meeting. I'm hopeful that as long as a meeting isn't started, the PC signal bypasses Zoom and simply displays on the front display.

The questions:

Is this the best way to set up the PC in the room to present ZoomRoom content, non-distance learning content and act as an everyday computer?

In the non-distance learning set up, will Zoom go into sleep mode, or time-out in some fashion?

Hi Team,

Is there documentation/information on Zoom's best practices, specifically on the Audio inputted into Zoom?

Referring to (Zoom Rooms Audio Guidelines – Zoom Support) there is no clear indication as to the signal level/loudness that should be inputted to Zoom for optimal performance.

Considering some devices/external DSP's disable Zoom SAP it is imperative that service integrators/designers have a white paper-documentation on the target volume level hitting Zoom.

Could you please advise?

Joshua Manila

Not able to mute/unmute the mic and camera using the Extron control processor from a scheduled meeting. However, it works for a non-scheduled meeting. The device I'm using is an intel nuc. the zoom version is 5.14.2. How can we download an old version of zoom room? Please advise. Thanks

Hi All,

Every once in a while an update will push out for Zoom Rooms, and Zoom Rooms won't let us start or join any meetings. Pretty much, if an update pushes out, Zoom Rooms won't work until we update it.

Is there a way to stop updates from locking up Zoom Room?

I had set the Zoom Rooms to automatically update between the times of 12am-5am but our Zoom Room still got locked up because an update came out in the middle of the day. 

When I say "locked up", I mean that when there is an update available, Zoom Room's displays the message "some of your zoom rooms devices need to be upgraded to join this meeting". So then, I go to update Zoom Rooms and it works just fine again. 

The issue is that occasionally these updates will come out right before an important meeting and I can't constantly be monitoring the Zoom Room for an update. Is there a way to stop Zoom Rooms from NEEDING to update when there is an update available? Thanks!

Our company schedules multiple zoom meetings a week with clients to present them with their final products. We want to be able to use the same link for all meetings so that the automated messages to our clients can include the zoom meeting link, without us having to edit it each time.  Currently there are no client meetings that overlap, but that may change in the near future as we grow.

What is the best product to do this with? We initially thought creating a Zoom Room would be the best, but it seems to require actual physical conference rooms. We are a fully remote, small business. Essentially, we need a way to have a single, unchanging link to share with clients that any of our 3 to 5 employees can host a meeting through. Screen & audio sharing on our end is a must. Something that doesn't require the client to download Zoom if they don't want to would be a major plus. We use Acuity for scheduling client meetings with our staff, which appears to have the ability to integrate with Zoom.

Any guidance appreciated!!