Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Issues with Teams Meetings

Anyone else seeing an increase in issues when using a Zoom Room to join a Teams Meeting? Recently been getting a lot of users reporting that their meetings have froze or calls completely dropped. Wondering if others are seeing this or if anyone knows... Show more

Anyone else seeing an increase in issues when using a Zoom Room to join a Teams Meeting? Recently been getting a lot of users reporting that their meetings have froze or calls completely dropped. Wondering if others are seeing this or if anyone knows how we can resolve.


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Help getting Conference Room Connector Running

Hello,

 

I'm trying to get the Zoom CRC API running on a VM Windows server. I've installed the API but the service does not start. Any advice would be appreciated! 

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Zoom Rooms "Chat" Not Visible on iPad

So it appears that after the 5.14.2 update "Chat" is no longer visible or available from the Zoom iPad Controller. As a participant I can see chat and submit questions/comments, but from the Zoom iPad I cannot see anything. In an event as a person fi... Show more

So it appears that after the 5.14.2 update "Chat" is no longer visible or available from the Zoom iPad Controller. As a participant I can see chat and submit questions/comments, but from the Zoom iPad I cannot see anything. In an event as a person fielding Q&A or commentary we are completely in the blind. Any chance this is roadmapped to be restored?

 

Thank You


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Add a Zoom Room ID to contact

Hi, I'd like to save a zoom room / meeting ID in my zoom client. The ID has been the same for years, but is not mine. Thus I always have to click on a link that I saved somewhere else. I would like to save this link INSIDE the zoom client, but I don'... Show more

Hi, 

 

I'd like to save a zoom room / meeting ID in my zoom client. 

 

The ID has been the same for years, but is not mine. Thus I always have to click on a link that I saved somewhere else. I would like to save this link INSIDE the zoom client, but I don't understand how I can do this.

 

Can somebody help?

Thanks


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Sign In Email address

 I want to change my Sign In Email address on Zoom One Pro and Zoom Scheduler.  How do I do that?

Can't Change Zoom Rooms Background

Since the Zoom Rooms 5.13.6 update, I cannot change my Zoom Rooms background. I change it as I always have (as in this article: https://support.zoom.us/hc/en-us/articles/204674889-Customizing-your-Zoom-Rooms-background) but it stopped working as soon... Show more

Since the Zoom Rooms 5.13.6 update, I cannot change my Zoom Rooms background. I change it as I always have (as in this article: https://support.zoom.us/hc/en-us/articles/204674889-Customizing-your-Zoom-Rooms-background) but it stopped working as soon as I was forced to update to 5.13.6. I have restarted the computer displaying Zoom Rooms, logged out and back in, exited and reopened, however nothing is working.

 

Any help is appreciated. It looks like this may be a bug with the update.


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Zoom not working on Amazon echo show 8

Hello there,I am facing an issue with Zoom not working on my Amazon Echo Show 8. After logging in, it does not allow me to join meetings and suggests upgrading the rooms.Currently, the Zoom version on my Echo is 5.12, while the latest available versi... Show more

Hello there,

I am facing an issue with Zoom not working on my Amazon Echo Show 8. After logging in, it does not allow me to join meetings and suggests upgrading the rooms.

Currently, the Zoom version on my Echo is 5.12, while the latest available version (at the time of writing) is 5.15. I attempted to follow the instructions from support.zoom.us/hc/en-us/articles/204675449-Upgrading-or-downgrading-Zoom-Rooms#h_1751c48a-644e-4a60-b96a-31ec77c616e6, but unfortunately, the app on the Echo did not upgrade, and a popup message saying "No device(s) upgrade available." appeared.

Is there any workaround for this issue? Thanks in advance!


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Zoom Rooms Alerts and Issue Reporting Discrepancies

Hi Zoom Friends!Context:We have a few hundred Zoom Rooms that my team monitors for issues and that we act quickly to repair if they are hardware or network related. When a Zoom Room has an Issue, it triggers an Alert which my team receives via a Slac... Show more

Hi Zoom Friends!

Context:
We have a few hundred Zoom Rooms that my team monitors for issues and that we act quickly to repair if they are hardware or network related. When a Zoom Room has an Issue, it triggers an Alert which my team receives via a Slack integration. We currently export a report of all Zoom Alerts to an outside data warehouse to do additional analysis on our system.

Problem/Questions:
We see a higher number of Alerts in our exported report than we do in our Zoom Dashboards across the same time period and room selection.

  1. Why might there be a discrepancy between the number of Alerts that we see in the  exported report compared to the number that we see in our Zoom Rooms Dashboard?
  2. Does Zoom Dashboard auto filter some alerts?
    1. If Zoom Does auto filter some Alerts, where can we see and adjust these filters so we can understand the delta in our data?

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Some of your zoom rooms devices need to be upgraded to join this meeting.

Some of your zoom rooms devices need to be upgraded to join this meeting. Please contact IT for assistance" appears in your Zoom Room when trying to join a meeting

 

 

Tried updating to all newer version but still same issue

How can I open a meeting that will never end ?

How can I open a meeting that will never end?
I need to have a place where all my participants can go at any hour of the day any day of the week to meet up with others...
How can I do that?
What do I need?

Thanks for your help

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