Is there any way of getting a warning that an unmanaged iPad needs a software update before it fails in a meeting because it's too far behind? 
Is there any way for an unmanaged iPad to update the Zoom Room app automatically? I've got "Automatically install app updates" checked in settings, but they never do.

We're used to AirPlaying directly to our TV, so when we saw that the Zoom Room had Share Screen and AirPlay without changing TV sources we were very happy. However, it's considerably lower resolution, AirPlay to ZR is slightly better but there is a delay and it's quite blurry. 

Is there a way to increase the resolution? Clearly out network can handle it when AirPlaying directly to our TV which is on the same Wi-Fi network. 

We have a client with Neat bar Pro System in his office. The Neat bar Pro is configured to be a Zoom Room endpoint and its control surface is a Neat Pad. The client logs in to the ZR using his corporate account credentials. So the system is a personal Zoom Room.

The problem that he is reporting is that the only meeting invites he see on the Zoom Display are his three recurring meetings. However, on his control panel, the Neat Pad, he can see, and scroll through, his other scheduled Zoom meetings on the Neat Pad.  I must note that the recurring meetings (the three he sees on the ZR display) show up at the top of the list of Zoom meetings on his ZR controller (the Neat Pad).

So the issue is he can never see the other meeting because those three recurring meeting are the only ones shown on the ZR display.

Is there a way to either hide the recurring meetings. Or maybe allow the scrolling on the controller to be mirrored on the ZR display, so that our client is not only looking at the same three recurring meeting on hos ZR display?

Please advise

We are testing Direct guest Join with our Zoom Rooms. 

We are running into alot of issues when joining MS Teams meetings. Audio works fine but video is very choppy and freezes - External guest cannot see the conference room.  we tried firewall rules but still no luck

we are using X series and G7500's 

Anyone using Direct Guest Join successfully? what are the secrets to getting this to work ?

Hi Community,

I have a new Yealink CP965 that is connected to a Yealink UVC50 camera using Zoom Rooms and this is a controller. 

We have the camera mounted upside down due to the physical layout (not my decision). The old phone they had was able to flip the camera but I cannot find any method on this model. There is a mirror function but that is left to right. Any help is appreciated.

Thank you,

We have a pilot room with everything new. Computer is running W11 and everything is up to date. Power settings are maxed out. Zoom Room app crashes every night around midnight. Any ideas what could be causing this? 

Once we reboot everything starts up just fine.

I just got a question. Usually when you set up a meeting or event from zoom conference room. you will see it posted on the TV and on the ipad, but it only shows 1 day. I wonder if there is away we can change the setting and it will show the whole month.  

Hi,

We have set up the Zoom Rooms with 3 displays. (1) 98" TV, (2) 75" touch display and (3) 10" touch display for the controller. When a user starts content sharing, it will show on the 75" touch display. 98" TV keep showing the gallery view.

But we would like to make the 98" TV default for showing the content share. 75" touch display shows the gallery view but able to switch by the controller option "View". Is it possible?

Thank you. 

Hi, I am looking to understand how Zoom Room on Poly Android devices can control the room display without a network connection to the display.  I think there should be a "sleep" mode.  It appears it is now called "idle time out".  What time interval settings are available?  What is present on the display HDMI output during idle.  I have looked through the Poly admin guide for this and the information is sparse and it does not address Zoom mode specifically vs another mode like Teams.  In my experience display control is a function of the partner mode not Poly, like when Zoom took away CEC control 😑.

I have read through the article below but again, the specifics are missing and it is not clear what is happening on the HDMI output and the article does not speak to whether these options are available on windows vs android.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064233

Thank you.