Is there a way that I can place my participant's window at the top of the screen instead of side-to-side or at the bottom? Most people's video cams are located at the top of their monitor. By placing my customer's window at the top of the screen near the video cam, eye-to-eye contact is maintained and appears more realistic. Nothing worse than a salesperson not looking you in the eye when talking to you. If I am looking at them at the bottom of the screen while talking to them, it appears as though I'm not looking at them at all. 

Any thoughts???

Does anyone know how to change the background image of the screen that says "Tap Controller to Start?" The default is a shot of the Golden Gate bridge in the clouds. We've manage to change the display for Digital Signage but when there's a call starting, it changes to this image, which we'd like to change. Can't figure it out!

here is an image: https://postimg.cc/TKzXmcxn  

Thanks in advance!

We have a problem with zoom in one of our meeting rooms - the screen itself is showing many more raised hands in the meeting than on a different users screen. If you look at the attached pictures of what was shown on a laptop compared to one of our Zoom rooms as what is shown on the laptop is the correct one.

Please can you let us know why this is happening

Do I need to use a dedicated Service account to access a calendar from M365 in Zoom Room Resource?

So I get this when I try and Authorize with my Azure admin account. 

The requested failed. The account does not have permission to impersonate the requested user.  

How do I choose a different account for it to access? 

Setting up Zoom Rooms with Office 365 - Zoom Support

I have been following the documentation here on setting up auto answering groups - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067948#collapseiOSAndroid

As a user, I can log into my zoom client and view my contact list and add people to my auto answer group. However, we want to enable this for our zoom rooms, so that they auto answer when a call comes from specific emails. I have enabled the permission on the zoom room to allow it have an auto answer group, however on the room controller, where I view the rooms contact list there is no option displayed to add people into its auto answer group. 

Is there any other way as an admin that I can set up this functionaility?

Welcome! 👋

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About Me

I’m Tom, a small town midwesterner that tends to put ranch on everything.  I have a background in AV and Acoustics.  You will see me (and other team members) all throughout this forum!  Please feel free to reach out!