I have an issue that reoccurs every few months or so where the zoom program app on the macintosh launches for no reason. We are not even starting a meeting or anything. then we have to close it. 

Is there a reason for this? how can we get it to stop doing this?

So far I have checked background and login items and zoom is not active. Made sure the allow program to run in the background is deselected and we dont have any shortcut hot key active to "accidentally" start the zoom program. It happens on multiple user machines with a few different OS types but I am currently on Sonoma 14.4.1. Our zoom workplace app version is Version: 6.0.2 (33403)

Anything else we can check? Have you heard of this issue? It happens for users at different intervals and then stops for a while then happens again weeks or months later.

Thank you.

Dear all

I'm account owner and installed 2 zoom room device and I can see it on the system.

However I can't change almost all the settings of these zoom room options.

When I go to the zoom room account seetting, it doesn't allow me to change most of options.

How I can fix this issue?

Many regards

Hi there,

We are using Zoom rooms and require that each meeting for the zoom room, the room should either be a host or co-host. 

I have enabled the settings that when Room joins before host and any other participants, it become a host. But I am having issues if another participant joins before the room then Room does not become a host. 

one solution would be to invite Zoom room as an alternative host from meeting invite, but it appears that Zoom Rooms uses a default (auto-generated email) for the room and there is no option to assign / replace that email with the room calendar email.  above can be achieved using a web portal but it is not that convenient. 

Any ideas would be appreciated .

Thanks

Hello.

I have an issue with 2 zoom rooms out of 2.

During a Zoom Call everything works fine.

During a call using Google Meets:

- participants can hear me
- I can't hear participants: no audio comes out of the speaker, i can't hear anyone connected from their homes.

I reinstalled the software, executed as admin, updated/upgraded iPads and Windows softwares, checked the devices one by one, everything is in order.

I can't figure out why during a Google Meets call the zoom room won't make me hear audio.

Anyone has any hint?

Thanks!

Hello, I have an Iadea XDS-1078 tablet (Android 7.1) that has an older zoom room controller .apk (5.3.0) installed on it.  It's working great as a room scheduler but the side LEDs are not green when available or red when busy.  I've looked on the Zoom admin page under Scheduling Display and have the LED Enclosure Integration toggled on but there are additional settings for Frequency-Green in Hz and Frequency-Red in Hz.  Not sure what to put there to get the LEDs to light up.  I tried 60 and 80 without any luck.  Any suggestions?  Pic attached with current Thanks!

Hi

We have two PC based Zoom rooms with Poly Trio as controller/mic/speaker.  They both were working fine for months.  I did an upgrade to 5.17.6 ahead of the May 4 deadline for min rev level.  One room upgraded fine, the is stuck with Trio not able to connect and run room.  We have rebooted the Trio, rebooted the PC and shutdown/restart.  We factory reset the Trio.  We took the Trio from the other room and factory reset it - no joy.

Controller and PC on the same network - we can ping it.

Any thoughts on what we can try?

At a loss

Thank you

Steve

Hello everyone,

I have a Zoom Rooms instance with three screens. One is a touchscreen, two are normal screens.

Screen 1, touch screen (screen 2), screen 3.

When I start a whiteboard, it appears on the touchscreen and I can use it.

The screen sharing appear always on screen 1.

Now I would like to use screen sharing and whiteboard at the same time. Screen 1 screen sharing and screen 2 (touchscreen) whiteboard.

How can I manage this?

I like to record sound from myself whilst also in a Zoom meeting. And whilst it will work recording and in Zoom. Whenever I mute my microphone in Zoom. It also mutes the microphone for the entire system. Is there a way around this? 

I have tried with input being my actual microphone, or the same as system and both give the same outcome.