When sharing content via the HDMI input in our Zoom Room today, the content appeared fine in the room, but displayed 4 times in the top 25% of the screen with another row of distorted video in the 2nd 25%. Changing views or PC's connected to the HDMI port did not affect the problem. Stop sharing, retried, the error remained. Tried sharing from another participant, no problem, the error only occurs with the room. Room left the call, came back, shared content perfectly. I understand the issue is now gone and looks fine, but the room owner wants to know why the issue happened and how to prevent it.

Hello,

I have difficulties when I try to call a H323 Room.

We have bought several licences that allox us to join a Zoom meeting from our H323 rooms ; it's OK.

But when I try to call these H323 rooms from my Zoom Client, or from a Zoom room, it cannot connect.

Certainly it is due to my firewall configuration, but I couldn't find what must be modified to allow this connection.

Thank you if you can help me.

We have multiple Zoom Rooms set up with Polycom touch displays.  Recently, we have had issues when selecting the "Share Content" button.  We are able to enter the menu, but the "Share" button is not appearing to begin sharing content.  Has anyone had issues related to this?  This has only recently occurred and may be related to firmware and software updates.  We have updated all of our devices and are still experiencing the issue.  Any suggestions or fixes??

I've been hosting remote church services for well over a year, and have been generally happy wit the outcome.  I've now been asked if I can duplicate the experience inside a church that seats 150+ with a 2 story vaulted ceiling, organ and soloist.  The room is previously mic'd and speaker-ed with a 20+ year old Radio shack amp.  I tested using multiple PC's, and the video isn't a problem, but I have no idea what to do about the sound.  Does anyone have any suggestions?

Hi All,

We have an issue with screen sharing from our cisco webex room kits. If the call is outbound to zoom (ie <meetingID>@zoomcrc.com the share content causes spinning wheel and fails. Preview works as expected. 

If i dial the system from zoom meeting and answer on the touch 10 to join the meeting the content sharing works perfectly.

Anyone have any ideas on how to resolve/troubleshoot?

Cisco devices are registered to internal cisco call manager.

Appreciate and tips.

Hello all,

I'm having issues with the Zoom room used in my university course. We use the same room for every seminar and normally it's very convenient to just re-join the same room every week, but for some reason, for this course, the regular meeting link takes me into an empty room with nobody else there. No-one else in my class has this issue and the regular link works just fine for them, but my teacher has had to email me a new meeting link for each session for me to be able to join. I've never had any issues like this before and my university has been using Zoom since March 2020. 

I'm not receiving any error messages of any kind, just me alone in a meeting room that's supposed to have 15 other people in it. Does anyone have any idea how to fix this?

Thanks!