cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Waiting room adding a video

JPresValknut
Newcomer
Newcomer

Hi there,

 

I just tried to adjust the options for the waiting room to add a video there but once I enter "waiting room" in the settings it does not showcase any options to adjust the waiting room. Just shows a toggle to add or remove the waiting room. I am on the free plan maybe that's why this occurs - don't know.

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

Yes, it's because you do not have a paid account.

bstrelko_0-1737041442732.png

 

You've tried Zoom and ostensibly like it enough to use it multiple times - probably time to start paying for it. Zoom is not a free resource to develop and paid access to advanced features like video waiting rooms seems reasonable. Please consider throwing the company some money so that they can continue to pay developers to add features like video waiting rooms in the first place.

View solution in original post

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Yes, it's because you do not have a paid account.

bstrelko_0-1737041442732.png

 

You've tried Zoom and ostensibly like it enough to use it multiple times - probably time to start paying for it. Zoom is not a free resource to develop and paid access to advanced features like video waiting rooms seems reasonable. Please consider throwing the company some money so that they can continue to pay developers to add features like video waiting rooms in the first place.