Resolved! Zoom Rooms - Ray Baum compliance required?
We are a medium size company with around 100 Zoom Rooms in the US - Trying to find out if Zoom Rooms fall under Ray Baums act for dialing 911. Dialing 933 from a room that has not had a phone license assigned - call fails. most of our rooms have not been configured with an extension as dialing out would current count against zoom meeting phone call minutes - didn't require an extra phone license. If we assign a basic phone license it can dial 933 ( but then can not dial out otherwise ) - but it uses the default site address and does not follow settings for more specific e911 info ( I wanted to include the room number itself) - even though there is an option to use a different address when you assign it a zoom phone license.
What I have tested and found so far
I tried setting an unlimited license and it's still giving the programmed building address and not the address chosen in the drop down.
Ideally I would like to have an emergency location added per Zoom Room - these are fixed locations and won't be moving around, I am guessing zoom wants to deprecate the old method of calling out using zoom meeting minutes and switch people over to using Zoom Phone - but as neither method will be compliant I am currently stuck.
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