Hi all, 

I have a small challenge. We have a collaboration partner who is going to move into our space at one of our offices. Per the contract we are to provide them with phone service. Seems straight forward right? Well I can't give them a phone account unless I set them up with at least a Zoom Meeting license as part of our Zoom domain.  I invited them to join our Zoom using a Basic account.  I then learned they already have Zoom meetings.  Zoom meetings are part of their domain. 

My question is this:  is there a way for me, using my companies Zoom domain, to create individual Zoom Phone instances with lines and associate this with their existing Zoom Meeting licenses?  

Your help is greatly appreciate.

Mike

I noticed a new option for the Greetings & Leave voicemail instruction allowing to edit an existing greeting. But when I click to edit an existing text to speech greeting the "upload" option is showing instead of the text-to-speech window.

How do you change an existing greeting? 

Anyone know who the main backbone providers are for Zoom?  We continue to ask Support, and they ignore the question.   We have a SMS integration issue, and want to get the providers on both sides of the issue together.  This has been hampering a new product test for the last three weeks or so.

How do I add a phone number that calls or texts me withOUT having Cloud Contacts?  It seems the entire system to call or text going out from Zoom requires a complete synch of every single one of my contacts.   With all the hacking going on I am. not comfortable synching all of my personal cellphone contacts with the business phone app through Zoom.   

I have already uploaded my personal contacts but if a new person calls or texts I cannot add them ... I guess I would have to put them into a CSV file and then upload but that seems like lots of work. 

Could Zoom make an option that doesn't always require synching contacts?   Seems like bullying me to to require the synch.