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Issues with Call Results for High Velocity Sales

Trevolio
Newcomer
Newcomer

‎2022-05-26 10:10 AM

Issue is, calls placed / recorded via Zoom's Salesforce Dialer, are not triggering branching (completed calls don't move contacts threw Sales Cadences, etc)

High Velocity Sales Call Results for Branching

Screen Shot 2022-05-26 at 11.06.19 AM.png

 

Zoom Settings

Screen Shot 2022-05-26 at 11.06.36 AM.png

 
Zoom Phone Settings > Phone-Customize Call Log Fields

Screen Shot 2022-05-26 at 11.06.42 AM.png



Am I missing something???

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1 REPLY 1

Tdragun
Newcomer
Newcomer

‎2022-09-26 06:26 AM

Did you reach a solution to this issue? 
I am also having issues with the calls not progressing my cadence. 

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