I am employed with  a company that uses Zoom Phone and I'm assigned a Zoom phone number with them. I also own a business and would like to create a  Zoom Phone account. Is it possible to have both accounts work simultaneously on the Zoom app on my iPhone? An example, an employer client can call my Zoom number associated with the employer number, and my client of mine can call me on my business Zoom number. Could I receive both calls on the app, like being signed into both businesses at the same time?

Thanks!

Hello,

Is there a way to turn off calls on Zoom desktop app but still receive calls on the Zoom mobile app? Or is there a way to make the zoom desktop app not take precedence when someone calls? For example, I'm typing an email and someone calls. It switches to Zoom and I can't type anymore. Is there a way to make it just appear in the background?

Hello,

When someone calls me from inside my company using my extension, when it rings to my cell phone I have to now press 1 to answer the call.  This recently started happening.  It sometimes hangs up when I go to press 1.  Has this happened to anyone or does anyone know why this is happening?

Thanks,

Tonya

I am the safety director at a small high school.  Last year our IT dept. switched our phone system from a traditional hard wired system to a ZOOM Voip system.  One of the features we lost was the ability to use our phone system as an emergency mass alert system.  With the previous system we were able to dial a number, speak into the phone and that message would be relayed to all phone extensions in the school.   What I am looking to find out is if this can be done on the ZOOM Voip system and if so how.

Thanks for any advise,

Walt Grzyb

Dir. of Safety, Fryeburg Academy 

Hello!

Our phones which are in a calling group are unable to make outbound calls but can receive calls. I have already tried the  fix below but it did not help, even after rebooting the phone twice and waiting days.

Zoom web portal > Account Management > Account settings > Zoom phone > look for "Allowed Call/SMS Locations" and disable this option.

Hello, i recently got a Yealink W56H i got it set up to make outgoing calls but can't figure out how to receive calls. every time I call it, it tells me it can't be completed and hangs up. first time setting up an IP phone. any help would be appreciated.

Just started with Zoom phone - have been able to call out to a couple of customers but just now couldn't call out to an area code that is associated with a region 150 miles away.   I got the voice error message "sorry we could not complete this call. your service plan does not include this destination". 

Please help!