I have one user with a T53 that has a voicemail indicator (icon and blinking red light) that will not go away. We verified on the web voicemail page that she does not have any voicemails. We dialed into voicemail and it says no new messages. The app on her cell phone also shows no voicemails at all.

I rebooted her phone. The indicator comes back. I removed the phone from the user's account and added it back  with no change. I have not factory reset or removed the phone from the zoom corporate account yet, but wanted to ask here to see if anyone has any suggestions.

Rick

I work in IT, and we want our users to be able to leave a VM for emergency service.  Then have zoom ring a group of users to "deliver" that VM 24/7/365, this way it will wake someone up in the middle of the night.  This was a pretty standard feature on old PBX systems, but I cant seem to find it in zoom.  Does anyone know how to set that up?

Thanks

we are new to zoom phone , and our system go active tomorrow.  We have a few phones with an issue ,  we can't get pass the rebooting stage on the phones.  the phones go far as rebooting firmware then it reads unable to connect, bad url.  

I have spoken with zoom phones and they are unable to help with this issues.

We're new to Zoom phone and it's been great but there's one thing my users have been asking about, We have Polycom VVX311s and with our previous provider when you dialed an extension it would resolve the extension and display the NAME of the person you were calling. I dont know if this is something that's pushed to the phone by the provider or if it's a setting on the phone itself. It's not a huge deal, but multiple users have brought this up. When they dial an extension it's nice to know you got the right person and you didn't misdial.