Changing an existing text-to-speech greeting

Forum|Forum|3 years ago
September 19, 2022
2 replies
21 views

I noticed a new option for the Greetings & Leave voicemail instruction allowing to edit an existing greeting. But when I click to edit an existing text to speech greeting the "upload" option is showing instead of the text-to-speech window.

How do you change an existing greeting?

Change-Greeting.pdf

ccameron

Community Champion | Employee

@brad_bell,

If you click over to the "text-to-speech" option to the left of "upload", you'll be able to edit

Hope this helps. If this answers your question, please accept as solution.

P

pucketlz

Newcomer

It doesn't allow you to edit the current one. Only create a new one as near as I can see.

FORE-Craig

Specialist

It doesn't show my existing text-to-speech verbiage to edit. I'm a Zoom Admin on an Enterprise account and just testing the new feature. It doesn't show my old text-to-speech verbiage.

Hi @pucketlz @brad_bell @ccameron

You can edit the instance of the Audio Prompt - meaning you can change the audio attachment while retaining the name so that you don't have to relink to a new Audio Prompt in your various settings, BUT the Text that is converted to Speech is not saved unfortunately after the conversion.

I have found this less than ideal, especially when you just want to change a word, a date, etc.

You can submit a enhancement request for it though at https://zoom.us/feed

E

Eliot

Community Super Champion | Partner

great news! the text of new text to speech greetings can now be edited. please see attached screen shot.

previously, this could not be done; you had to retype the text rather than edited it because only the audio was saved. old text to speech stills needs to be typed in.