Mac user cannot record VM greeting
We confirmed that both Safari and Chrome have mic access but there is no sound when she tries to record. The mic works on all meetings. What are we missing?
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What is the Zoom Phone System?
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
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Resolved! SMS Reporting or SMS Analytics
I am having issues finding a report setting that will allow me to see the total SMS being sent each week. I can get the leaderboard, but that does not include all of my users. Has anyone found a useful report that tracks SMS be user or call queue?
DECT Setup W60B
I have the W60b setup with three handsets all using the same number. I would like to set it up with each handset having their own number (separate lines) so each handset user can make calls.
Thanks
Having trouble provisioning JUST SOME Poly VVX 250 phones on 2 sites | Duplicate IPv4 addresss
Having trouble provisioning JUST SOME Poly VVX 250 phones on 2 sites | Duplicate IPv4 address detected from MAC: fc:44:82:c*:**:24 ( the asterisks are replacements for anonymity) Its weird - its 2 sites with a very similar mac address that shows as a duplicate I have already run Microsoft Software to look for a ROGUE DHCP server and it only shows one running. I have researched what kind of device starts with MAC: fc:44 - it reveals nothing that give me any clue as to what the device is on my network - only that its intel. I need help as to how to locate the device that is giving me the duplicate IPv4 error. If someone can tell me what kind of device mac id: FC :44 or FC:44:82 is I would be appreciative Another weird thing is some phones did register. This problem is driving me bonkers. I don't know anything about WireShark but that comes up as a tool to use in solving similar issues - can someone tell me at a high level how WireShark might help me?
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Change default Audio prompts (Ad Hoc Call Recording)
hi, I must change the default audio prompts when the recording starts or stops on demand (I need to upload new in a different language). Is this possible? I went to the path: Company Info/ Account Settings/ Default Audio Prompt But there is omitted these specific prompts "This call is being recorded" "the recording has stopped" Thank you Alex
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Zoom Phone System
Hello All, I have just signed up to the ZOOM phone system to be run out of Aus. Tried the chat option and caled ZOOM however 90 minutes later I am no closer to choosing a phone number and can not seem to get anywhere with anyone at ZOOM and the website keeps taking me in circles A couple of questions is ZOOM customer service this horrendous all the time? Shall I get out while I can and find a better provider? Is there anyone here who can guide me as to how to set up a phone number. Thank you
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Resolved! Create users with fake email for phone numbers with vm
How do I manually active an account that I create (inside zoom portal) with a fake email address so I can assign a number a vm to it. I need a couple of false accounts to assign numbers to for delegation to others. *********** will get a DID and vm, but since no such email or user exists, I can't click on activation email. what's the solution?
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