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Zoom phone keeps dropping on desktop app but not android phone app

Hi there, I have a user that is having issue with her zoom phone app. On the mac desktop app, after a couple of minutes on zoom phone, the call doesn't actually drop, but you can't hear her, and she would put herself on hold for a few seconds and the...

Unassigned numbers. Any report to see who might be calling?

is there some report I can run to see how many hits, or who is actually calling my unassigned numbers. we ported over several hundred and want to delete some since we are paying extra for them.

Unassigned numbers, possible to have them ring to the main Auto recpt?

with cisco call manager, I could have it so that any number not assigned to a physical phone on my system, would ring the main number/ auto attendant. I don't think this would be possible with Zoom Phone, but wanted to ask anyway. thanks

Zoom Phone mobile app contact sync with Zoom Desktop?

I've just started using Zoom Phone as part of a trial before the rest of our company moves over. I've been able to sync my iPhone contacts within the Zoom iOS app and they show under "Phone Contacts" in that app, but the desktop app doesn't seem to s...

Text to Landline Error

I have enabled SMS on my Zoom Phone number. I can text out from the Zoom app, but when I try to text my Zoom Phone number I receive a text from +90 (008) 000 42 42 saying that my number "is a landline #. Reply Y to send all TXT messages to this # as ...

Is there a way to retrieve SMS sent to Auto receptionist number?

Is there a way to retrieve SMS text sent to Auto receptionist number over the last 48 hours?

Change of Phone Numbers

Hi everyone, please help me i wanna change my existing number, i have already taken three number plan for USA and Canada, but now due to some reasons I wanna switch to other numbers,

Phone call not coming in or going out

All of a sudden we are not receiving phone calls for our business. When we call out it says "Sorry, we are unable to complete your call at this time." I have Poly phones and tried on Zoom app as well. It has been working fine for months and all day t...

Resolved! Firmware issue with Audiocodes 445HD

I was attempting to provision a new phone I got today after successfully provisioning other types of audiocodes phones and I ran into an issue with the firmware (3.4.8.198.9) I was pointed to in this list: https://support.zoom.us/hc/en-us/articles/36...

Resolved! Report → Total Phone Call Time + License Type

Hello all, I am attempting to create a report that shows all users' total phone call time, as well as their license, to determine if a user's current license is not a good fit for them. For example, a user with a 'Metered' license having 2500 minutes...

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Zoom phone keeps dropping on desktop app but not android phone app

Unassigned numbers. Any report to see who might be calling?

Unassigned numbers, possible to have them ring to the main Auto recpt?

Zoom Phone mobile app contact sync with Zoom Desktop?

Text to Landline Error

Is there a way to retrieve SMS sent to Auto receptionist number?

Change of Phone Numbers

Phone call not coming in or going out

Resolved! Firmware issue with Audiocodes 445HD

Resolved! Report → Total Phone Call Time + License Type

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What is the Zoom Phone System?

Resolved! Firmware issue with Audiocodes 445HD

Resolved! Report → Total Phone Call Time + License Type

Community Champion Program