Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Multiple phone number for the main auto attendant

I am setting up my Zoom phone account for the first time and getting ready to port my phone numbers. We have bought several businesses over the years and currently have multiple phone numbers call in directly to our auto-attendant. Does anyone know i... Show more

I am setting up my Zoom phone account for the first time and getting ready to port my phone numbers.  We have bought several businesses over the years and currently have multiple phone numbers call in directly to our auto-attendant.

 

Does anyone know if I will be able to have 3 or 4 phone numbers go directly into my main auto attendant?  I am afraid to initiate the porting until I know that we'll be able to do this either directly or at least have some workaround.

 

Thanks in advance!


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New Zoom IP Phone Causing Disconnect

Hey there community,The way I have the system configured is through 1 x phone number, with 3 x extensions (Reception, Clinician, and Support: 2 of which have calling packages) and the Yealink IP Phone is assigned to Reception. When Reception is on a ... Show more

Hey there community,

The way I have the system configured is through 1 x phone number, with 3 x extensions (Reception, Clinician, and Support: 2 of which have calling packages) and the Yealink IP Phone is assigned to Reception. When Reception is on a call and the Clinician starts a call, it disconnects the Receptionist. Vice versa is also occuring.

 

Any help is appeciated.

 

TIA.

 

 


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zoomphoneの録音機能について

zoomphoneの録音機能で自身の声しか聞こえないことはあるでしょうか？

なお、zoomphoneで電話している際は疎通確認は取れているので、声は聞こえています！

reply-icon Latest Reply - 

Your account is inactive

Hi guys!Does anyone else have the same issue: users are getting the "Your account is inactive" error. I've checked the administrator account, and all users are active. Subscriptions are active, and all invoices are paid. Moreover, I can't even contac... Show more

Hi guys!

Does anyone else have the same issue: users are getting the "Your account is inactive" error. I've checked the administrator account, and all users are active. Subscriptions are active, and all invoices are paid. Moreover, I can't even contact support now. Support is not available in chat or by phone, and no notifications have been sent to my email. I don't know where else to turn; maybe I can find answers to these questions here.


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Resolved! Outbound caller id name - where is the setting?

Hello,Trying to set our company name as the outbound caller id name according to this support article.It says, "In the Caller ID Name section, click Change next to the current caller ID name."I cannot find "Caller ID Name". Please see screenshot. Whe... Show more

Hello,

Trying to set our company name as the outbound caller id name according to this support article.

It says, "In the Caller ID Name section, click Change next to the current caller ID name."

I cannot find "Caller ID Name".  Please see screenshot. Where is the section referred to in the support article?

Thanks


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reply-icon Latest Reply - 

Calls not dialing out

Has anyone else experienced difficulty dialing certain numbers? We've noticed that some calls result in a 'Call cannot be completed' message, but when we try the same number on our personal phones, the call goes through without any issues. Show more

Has anyone else experienced difficulty dialing certain numbers? We've noticed that some calls result in a 'Call cannot be completed' message, but when we try the same number on our personal phones, the call goes through without any issues.


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reply-icon Latest Reply - 

ring time zoom phone

Hello,I'm trying to change the ring time for our zoom phones/polycom phones. We were in a meeting the other day and did not answer the phone. The phone rang about 10 times and then went to the voicemail option. Can we change the ring time to be 5-6 r... Show more

Hello,

I'm trying to change the ring time for our zoom phones/polycom phones.  We were in a meeting the other day and did not answer the phone. The phone rang about 10 times and then went to the voicemail option.   Can we change the ring time to be 5-6 rings?  
thanks

 


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Riunioni precedenti

buongiorno a tutti. mi servo una mano. s posso controllare la cronologia delle riunioni? p iù in particolare il tempo trascorso per ogni riunione. d' ordinanza urgente di lavoro. 

grazie

Phone calls drop/cuts out

Is anyone else experiencing inbound or outbound calls that when you are on the phone that the call drops or the audio of the calls cut out where you can hear the other person but they can't hear you or vice versa? Wondering if this is a windows 11 is... Show more

Is anyone else experiencing inbound or outbound calls that when you are on the phone that the call drops or the audio of the calls cut out where you can hear the other person but they can't hear you or vice versa? Wondering if this is a windows 11 issue? Also wanting to know how to resolve this issue. I end up having to hang up and call the person back so they can hear me. I have to do it 3-4 times since it will cut out. 


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trouble setting up Zoom phone

I have ordered a zoom phone, and ported my number from goole voice. When I set it up originally, I had set it up as an administrator account, not a direct account. I was never able to add sms. I unbundled the phone number and now have no working phon... Show more

I have ordered a zoom phone, and ported my number from goole voice.  When I set it up originally, I had set it up as an administrator account, not a direct account.  I was never able to add sms.  I unbundled the phone number and now have no working phone, no sms and no clear way to add it back in.  I am hoping someone can advise me as the self help options have no


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