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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Zoom AutoUpdates

Does Zoom auto update (AU2_EnableAutoUpdate) work even when the app is not open? If not is there such a feature 

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Need to provide "Join by SIP" to user

We are hosting a Zoom meeting and sent the link. We were then informed that one of the parties cannot connect via a link, but must be provided with "Join by SIP..." information. I found the right place on Zoom and it says you have to have a paid plan... Show more

We are hosting a Zoom meeting and sent the link. We were then informed that one of the parties cannot connect via a link, but must be provided with "Join by SIP..." information. I found the right place on Zoom and it says you have to have a paid plan, which we do. We have Zoom Pro, but I cannot figure out how to access the H.323/SIP Room Connector.  Any help is much appreciated


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画面や音声が固まり、その後早回し再生される現象の解決方法

お世話になります。数十名のお客様へ1対1で、zoomミーティングにてサービスを提供している者です。お客様の中で数名、画面や音声が数秒固まり、その後固まった部分が一気に早回しのように再生されてしまう現象が起きてしまう方がいます。こちらの画面や音声は、同じようになったりならなかったりしているようです。サービスの特性上、非常に困っているので、この現象を解消できるよう、お客様側にお願いをしたいのですが、ハッキリした原因が特定できないため、何とお願いしてよいか分かりません。なお、お客様の多くはzoomやI... Show more

お世話になります。
数十名のお客様へ1対1で、zoomミーティングにてサービスを提供している者です。

お客様の中で数名、画面や音声が数秒固まり、その後固まった部分が一気に早回しのように再生されてしまう現象が起きてしまう方がいます。
こちらの画面や音声は、同じようになったりならなかったりしているようです。
サービスの特性上、非常に困っているので、この現象を解消できるよう、お客様側にお願いをしたいのですが、ハッキリした原因が特定できないため、何とお願いしてよいか分かりません。
なお、お客様の多くはzoomやIT製品に明るくないため、できるだけ具体的な解決方法を提示したいと考えています。

<考えうる原因>お客様側のWi-Fiが弱い?もしくは他に原因があるのか?
端末が原因の場合もあるようですが、買ったばかりのPCなのに…という方もいらっしゃいます。

<解決策>
Wi-Fiに原因がある場合、ルーターを買替えたり、通信会社を変えろというのは現実的ではないので、現状の設備でできる対策は何かありますか。

よろしくお願いいたします。


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スケジュールされた会議への大規模ミーティングアドオンの適用

こんにちは。
「大規模ミーティングアドオン(500人)」の購入を考えています。

アドオン購入前にスケジュールした会議に対して、後から購入したアドオンは適用されるのでしょうか?

can't seem to be able to have only waiting list for my personal meeting room--requires passcode

I'd like to have only a waiting room for my personal meeting room--not just for instant meetings but for all scheduled meetings. While the policies state I need to have only one of these, I'm unable to uncheck the box requiring a passcode. Can someon... Show more

I'd like to have only a waiting room for my personal meeting room--not just for instant meetings but for all scheduled meetings.  While the policies state I need to have only one of these, I'm unable to uncheck the box requiring a passcode.  Can someone offer some advice? Can't seem to get this question answered by the bot and don't see a way to get a live person to respond from zoom


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Keep floating meeting controls and video panel from hiding part of a shared screen for participants.

When I am sharing a screen, If I can see the floating meeting controls and the video panel, those items block part of the screen I am trying to share, like part of a powerpoint slide. Is there a way I can share a screen with the floating meeting cont... Show more

When I am sharing a screen, If I can see the floating meeting controls and the video panel, those items block part of the screen I am trying to share, like part of a powerpoint slide.  Is there a way I can share a screen with the floating meeting controls and the video panel visible on my screen but not have them block part of the shared screen the participants see?


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Controlling a guest's audio settings

I host a podcast of interviews conducted via Zoom. At the beginning of each, I have to take the time to talk the guests through adjusting their audio settings. Is there a way for the host to do it? If not, it would be a great tool for Zoom to develop... Show more

I host a podcast of interviews conducted via Zoom. At the beginning of each, I have to take the time to talk the guests through adjusting their audio settings. Is there a way for the host to do it? If not, it would be a great tool for Zoom to develop and a major time-saver.


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Resolved! paid subscriber

I am a paying subscriber.  If I invite someone to join me on Zoom, do they have to be paying members too?

 

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Invitations listing USA based numbers

Since Customer Service appears non existent and you are just told to come here - I recently wrote an email asking if there was a Zoom base in Australia where I live as the invites to meetings contain line after line of USA based numbers which is not ... Show more

Since Customer Service appears non existent and you are just told to come here - I recently wrote an email asking if there was a Zoom base in Australia where I live as the invites to meetings contain line after line of USA based numbers which is not required here in Aus and I would prefer them not appear in the invite?

 

 


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Resolved! Zoom not starting while on Windows Server 2019 (Build 5.16.24712)

When I updated Zoom to 5.16.24712 on Windows Server 2019, Zoom refuses to start. Was forced to downgrade install Zoom to 5.15.12 (21574) in order to start Zoom. Tested this on a machine and also on a virtual machine running Windows Server 2019 and al... Show more

When I updated Zoom to 5.16.24712 on Windows Server 2019, Zoom refuses to start.  Was forced to downgrade install Zoom to 5.15.12 (21574) in order to start Zoom.

 

Tested this on a machine and also on a virtual machine running Windows Server 2019 and also tried uninstalling/reinstall, and also CleanZoom removal/install to the latest version and having the same issue.

 

I do not see any errors coming up on Event Viewer and also do not see the Zoom showing on Task bar or in the system tray when attempting until I use an older version of Zoom.


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