Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Let's say the user was using zoom over the company license and made a cloud record of the meeting
Would the video be available by link in case user's account will be blocked (in case user is not working in the company anymore)
Hey everyone, As a growing team, we are grappling with the following two issues: First: How can one team member start a call on behalf of another team member, for instance, when the person who has set up the meeting is sick or out of the office? What changes in the settings are necessary? Second: How is it possible for each team member to record each other's calls? Thanks
Show less
I have been using Zoom for many months using by Windows 10 laptop and an external monitor with an HDMI connection. I have the "Use dual monitors" option setting checked in Zoom. When I share my presentation slides, the slides appear on my laptop and I can see the attendees on the external monitor. Works great! Yesterday, I needed to do the same at a different location. Same laptop with the same settings, but instead of an external monitor, I connected a Smart TV. Now, when I share my presentation slides, the "Use dual monitors" option does not work. What I see on my laptop is the same as what I see on the smart TV. The only way I could make this work was to extend my laptop screen onto the Smart TV, and then manipulate the two screens to simulate what worked automatically with the external monitor. Doable, but not acceptable. What changes should I make so the connection with the Smart TV will work the same way it does with a dumb external monitor?
Show less
This is a re-post; while trying to reply to a piggybacker on the original thread, the "accept solution" button was inadvertently clicked and there appears to be no way to undo that. Sorry about the repeat. When installed, the Zoom desktop app (v. 5.17.0) will not launch. No desktop icon appears after installing (though the app items appear in the "Apps" list and in the "Apps" control panel). When attempting to launch, no item appears in the Windows Task Manager; the Windows "donut of eternal contemplation' appears for a few seconds; then it disappears. Zoom was working on this system as recently as a few weeks ago but when I updated it to the current version, it stopped working. I have tried to find and download a previous version on the Zoom site but have not found an "older versions" page. The system: HP p7-1154 (desktop) OS: Windows 10 (Build: 19045.4046) HDD Scan: OK System file check: passes System scanned with antivirus, antimalware and antispyware utilities - Clean I have tried: * Scanning the hard drive - OK * Deleting junk and temp files * Scanning with antivirus, antimalware and antispyware utilities * Checking internet connection - It is fine * Cleaning up all temporary and junk files * Performing scans with virus, malware and spyware scanners * Rebooting system * Checking to make sure camera and microphone permission are set properly * Emptying temporary file folders and performing disk cleanup * Making sure device drivers are updated * Launching installer as Administrator * Closing all applications except the Zoom desktop installer * Uninstalling and reinstalling the Zoom app from "Apps" control panel * Using the Zoom Uninstaller to uninstall and then reinstalling the app * Downloading the installer again, from the official website, and installing * Uninstalling all Zoom components, rebooting and reinstalling * Clearing browser cache and cookies * Booting into "Safe Mode" and repeating the install process Under no circumstance or combination of circumstances above will the application launch. I saw a recent post suggesting that this was a problem with version 5.16.x, so I tried to find and download version 5.15.11, which worked for the post'er but could not find it on Zoom's site (though I did find infected versions on other, spurious websites, which I did NOT download or install). I would be grateful for any suggestion that would help me get the Zoom Desktop app to launch and run. Thanks, in advance, for the time you spent reading this and for any suggestions you might have.
* Uninstalling ALL antivirus and security software
* Checking system requirements - System exceeds requirements
* Checking if system has enough space to install Zoom - System exceeds requirements
* Verifying permission to install the Zoom app - I am an Admin
Show less
I use both my cellphone and my desktop computer screen to view zoom meetings, b/c I don't have a webcam or mic on my desktop but I like to see the screen larger than on my little cell. I use my cell for audio and for the camera. All was fine up until a month or so ago, when suddenly I could not see attendees' faces on the computer screen, but I see everyone just fine on my cellphone. Sometimes they will be like a green screen, other times like a ghostly image, half-visible. It happens both on the main screen, and in breakout rooms.
If someone shares their screen, I DO see that fine on the computer screen (like a YouTube or a website they may share). It's just the faces in the attendees' windows that I cannot see.
I DID attend another person's zoom last night and saw their faces perfectly, but in the majority of the zooms I attend, I cannot. I think I've updated my zoom on both devices. Don't know why this is happening, or how to fix. Help!!
Show less
Zoom is pushing this company recall in their tutorial and recall is not responding. Does anyone know why recall isn't responding or any good information about how to replicate their service?
Show less
I'm a newbie. I installed Zoom (on my Mac).
Under Settings, my microphone works fine. However when I launch a test meeting, the microphone does not work.
Any ideas??
Is it possible to set up an email notification for when a recurring meeting reaches the end of its series? For example, let's say I've scheduled our Sewing Club to meet every Friday for the maximum 50 recurring meetings allowed by Zoom, and then 50 meetings pass, can Zoom then automatically notify me that the series of recurring meetings has completed so I can know to schedule a new series for our Sewing Club?
Show less
My Zoom has all of a sudden stopped allowing me to Livestream to Facebook My settings are correct Normally I would just say MORE and go “Live on Facebook” where it gave me an option of which of my group or pages I wanted to go to. Now it says, “Log in with your Facebook account first” (which I don’t’ understand) Has anyone else encountered this please? And do you have a solution? I will lodge a ticket with Zoom but was hoping to get sorted ASAP.
Show less
