I recently downgraded from Zoom One Pro to Workplace Basic Plus.
? #1)  Will this plan allow phone-in participants, since it has a monthly cost?
? #2)  Is there an option to add a meeting time extension BEFORE the meeting starts?
I cannot find support information on the new plan.
Thank you!

Good Morning!

i regularly attend a very large zoom meeting which sets up multiple breakout rooms.

they are randomly assigned rooms.

the last two weeks, once breakout room time arrives, I have not been put through to a breakout room.

my screen keeps spinning and never connects.

it is not an everyday occurance but it never happened in the last two years.

please advise!!

thank you!

Using the latest Mac and zoom is just bright white almost blending me in! done all the normal settings and still ridiculous. Chatbot was worse than useless so spent 30minutes of my timing tring to workout something which should be a 30second fix.

Also interested to see what other video platforms people use - specifically with good support functions

Hi Zoom Community,

I’m having some challenges with my Zoom meetings and would greatly appreciate your advice on improving overall meeting quality and troubleshooting specific issues. Here’s a summary of the problems I’m encountering and what I’ve tried so far:

Current Setup:

• Zoom Version: Zoom Desktop Client (Version 5.10.1)
• Operating System: Windows 11
• Internet Connection: Fiber Optic (200 Mbps download / 100 Mbps upload)
• Hardware: Logitech C920 Webcam, Blue Yeti Microphone, and Bose QuietComfort Headphones

Issues Encountered:

1. Audio Problems: I frequently experience audio lag and echo during meetings. Participants often report difficulty hearing me clearly.
2. Video Quality: The video quality sometimes drops, resulting in blurry or pixelated images. This happens even though my internet connection is stable.
3. Screen Sharing: When I share my screen, the shared content occasionally lags or freezes for other participants.

Troubleshooting Steps Taken:

• Updated Software: Ensured that both Zoom and my operating system are up-to-date.
• Checked Hardware: Verified that my webcam and microphone are properly connected and functioning.
• Network Check: Performed speed tests to confirm that my internet connection is stable.
• Adjusted Settings: Tested different audio and video settings within Zoom.

Questions:

1. Improving Audio Quality: What are the best practices for ensuring clear and consistent audio during Zoom meetings? Are there specific settings or equipment adjustments that can help?
2. Enhancing Video Quality: How can I improve video quality and reduce issues like blurriness or pixelation? Are there settings or configurations that could help stabilize video performance?
3. Troubleshooting Screen Sharing: What steps can I take to address lag or freezing during screen sharing? Are there known issues with screen sharing that I should be aware of?
4. Optimizing Zoom Performance: Are there any additional tips or tools you recommend for optimizing overall Zoom performance, especially for professional and high-stakes meetings?

I’m keen to resolve these issues to ensure smooth and professional Zoom meetings. Any advice or insights you can provide would be incredibly helpful!

Click here for further information

Thank you for your assistance!

Best regards,
Jordan Adams