I am writing to request the recovery of my Zoom Meeting ID, which we have been using as a permanent link for my business. We have already attempted to retrieve it through the "Recently Deleted" section, but unfortunately, it does not appear there. The meeting, which I created last year, has disappeared without any apparent reason.

Your assistance in recovering this Meeting ID would be greatly appreciated, as it is essential for our ongoing business operations. Thank you for your prompt attention to this matter. I look forward to your response.

Hi all, 

With the latest update to the Zoom app on my Mac, the layout has changed again- where I used to be able to open the app to a page that very easily let me click "start" for a new (unscheduled) meeting with my PMI, now none of the options are as easily accessible. Is there any way to revert back to the old interface or find the page I'm looking for?

This sounds stupid, but as a therapist with many sessions a day, I really just want to be able to open the app and easily click start. Thanks for any advice!

Rachel

This is insane. I spent half a day on this but I couldn't fix it.

My Zoom Account is a work email. But, when I sent out a meeting invitation, it took me to my Google account, and ended up using my personal Gmail. The work email is through outlook 365. The work email is a default email with Outlook as well.

This is operated on a Mac with a default browser Safari. How did it take to Google account in the first place? 

Then, I checked the calendar setting. I tried "Outlook" calendar, and it did not work. It takes me to a window to "import file". What is that??? Then, I tried "Other" and it took me to Mac's calendar but still couldn't send out an email. 

I didn't have this issue until today. I did not change any settings and don't know why it stopped working. 

Zoom is incompatible with one of them, Mac, Outlook or Calendar.

Please help and let me know what's wrong with Zoom!

Carrie

I recently found my browser hijacked, and I ended up ditching my antivirus and malware software and installing Norton 360. The hijacking doesn't exactly seem to be happening anymore, but when I click on a Zoom link the meeting doesn't launch now. Instead, I end up at ww1.us04webzoom.us/?sub1= (etc.) It's labeled as "This website is for sale."

This happens in both Chrome and Firefox, but not in Edge. I can join meetings manually in the Zoom app as well, but I'm very concerned about the Chrome/Firefox behavior. I've done extensive Google searching for answers, cleared browser data, turned off extensions, given Zoom permissions in the Norton control panel, but nothing changes.

Does anyone have any idea what's going on?

Thanks!

On 2 Windows computers the "Use an external calendar" checkbox setting is no longer sticking after installing the latest update to version 6.0.0(37205).  It works when I choose Outlook, but when setting up the next meeting, the checkbox is unselected and I have to select it manually each time.

Is this a bug in this version, or did the update reset some other setting that I need to set to get my "Use an external calendar" checkbox setting to stick?