Hi all,

I've had multiple different laptops (all on Windows 11), with different manufacturers, and zoom crashes on all of them. Windows freeze, it shuts itself down & reopens again about once every 20 minutes...

I have a friend who has a desktop (gaming orientated), who experiences the same issues, so it's not laptop-specific.

Machines are rock-stable on everything else, so it's just a Zoom-centric issue. Is there a known issue with machines using NVIDIA drivers?

I teach online using Zoom.  I want to be able to share an application on my screen for my students to see but then work on other windows while they continue to see the application.  I don't want to just share the whole screen, as this means that the application that the students are working on will vanish from view or be obscured by other windows.  I was able to do this with no problems until a recent update of Zoom.  I get the message "Please move this window from the shared application" and students see black rectangles on their screens.  If I maximise the window that I'm not sharing, the students' screens simply turn black.  It's exasperating that this was working fine until Zoom was updated.

I'm using a PC with the following details:

Windows Version

Windows 11 Pro, last updated 7/9/24, OS Builds 22621.3880 and 22631.3880

Graphics Card

Intel (R), Iris (R), Xe Graphics

Driver: 31.0.101.5590

Driver date: 10/6/24

Zoom Version

6.1.5

What can I do to solve this problem?

Has anyone noticed problems with the Zoom Desktop Application?  It started a few weeks ago when I tried to schedule a meeting using the Desktop app on my PC (which I usually do) and the meeting would not appear on the calendar side bar of upcoming meetings.   The only way to schedule the meeting is to use the Zoom web portal or Zoom on my phone.  I've tried one uninstall and reinstall.  Is this a known issue?

I use several virtual meeting platforms and use the same webcam for all platforms. Whenever I am using Zoom, my video appears that I am closer to the camera, showing just my head and shoulders. When I am using Teams or WebEx, the same camera shows my head and upper torso. 
Because many of my colleagues are Deaf, I use sign language to communicate, but I have to back up my chair every time I want to sign something so they can see my signs. My camera only shows this close up view when using Zoom. 
Is there a way a can manually manipulate the camera to zoom out, so I appear farther from my camera? I'm using a basic Logi webcam. Not sure if the make of the camera matters since this only happens when we are on Zoom. 

For about a week now, when I start a meeting I get the "unable to connect" message.  I have a stable internet connection and no firewall or proxy. I've been using Zoom since 2014 and this has never happened before. I've reported this problem twice and have not received any response from Zoom. Does anyone have a solution to this problem? It's interfering with my volunteer work.

I just upgraded from a (1st gen) iPad Air to a 10th gen. iPad and Zoom doesn't work as well on the newer iPad.

Specifically I cannot write anymore on shared scanned documents, whereas on the older iPad I can still do that. Why? How can I fix this? I need to make this work on the new device.

I teach on Zoom and it is important to be able to write on the handouts on screen.

On the old iPad, when I share a picture, the pencil icon appears in the corner and after clicking the icon the annotation menu opens up allowing me to write, doodle, etc.; on the new iPad, when sharing a picture, the pencil icon is nowhere to be found.

However when sharing the whiteboard, the annotation menu works fine on both the old & the new iPads.

I checked and annotation is activated in my account (Zoom One Basic).

Zoom version running on both iPads is 5.17.5 (13040).

Thanks for your help.