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Hi All, Not sure which location my issue should go to? As mentioned in the subject topic. I recently canceled my subscription. Now I noticed when I'm logged to a webinar, the mike and video icons at the bottom left-hand corner are missing. I've tried to uninstall and reinstall zoom but still no luck. Any help is appreciated. Thanks in advance.
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Hello! I see documentation for how a digital signage display can join a meeting, but no documentation on how to get it to actually join the meetings.... Is it supposed to automatically join? I've run a few tests, and the calendar works appropriately, but I can't get the signage display to actually join the meeting to share the screen. We'd like to leverage this functionality to display our internal meetings across all of our TVs.
Thank you!
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I added an alternative host to an established, recurring Zoom meeting but now the meeting no longer appears in the upcoming meetings list in the desktop client. Now I cannot make any changes or updates to that meeting. What did I do wrong? I need to add an alternative host to another recurring meeting and I want to retain access to the meeting.
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I was hosting a meeting with 6 participants. When I shared my screen, all the others could see it. All the other participants could each share their screen and everybody EXCEPT ME could see it. I tried two different servers - Firefox and Chrome - and various screen views - no difference. Any ideas how to fix this problem?
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For the last few months I have had nothing but trouble with microphones in Zoom. I do not host meetings, but am a regular participant. I have now tried two webcams, two external microphones and good quality USB hub and various cables but the problems persist. The equipment I have purchased and used so far: Logitech Pro 9000 Logitech C930 Editors Keys Microphone Rode NT-USB microphone Startech USB Hub (externally powered to eliminate power issue) The problems have been persistent of the the last year or more and as can be seen, I have invested considerably in equipment to resolve the problem. I am running Zoom version 5.11.3 on Linux Mint 20.3. I have tried accessing support through the chat bot, but it doesn't recognize Rode as a brand and tells me that my account is not eligible for support but does not provide any further information as to why that is the case or how I might access support. Any insights would be appreciated to help me resolve this problem. The most recent equipment (Logitech C930 + Rode NT-USB) seem to work just fine in other applications.
If I am lucky, Zoom sometimes recognizes the microphone, but drops it after a few minutes. Sometimes I can switch to System default and back to the microphone and it fixes the issue. other times I have to restart the application and even reboot the machine. The majority of times, the microphones are not detected at all.
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Is there a way to add a survey to a Zoom meeting template (when you want to use the same survey every time you host a meeting that is built on that template?
Or are all surveys meeting-specific (and thus need to be recreated for every meeting)?
I would love help, our zoom account used for fellowship meetings has the 'claim host' option disabled by (a previous) admin. We don't have an admin named in the account settings and as far as I can see the account is just me, the owner - I have inherited it from the last person who ran this account (and our fellowship meetings). Can anyone help me please on how I can change the option set by 'admin' so I can now set up meetings where people can 'claim host'?I understand that the owner (me) cannot also be the admin - but I also don't know who the admin is - would I have to appoint someone to be an admin in order to be able to change some of the account settings locked by whoever set the account up? From what I can see if I want to appoint an admin I am inviting them to combine their zoom account with ours which I don't want either. Many thanks in advance I am very grateful for any help. I have spent two hours reading and working my way around the account tonight and am none the wiser.
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