Why couldn't I see a screen shared by a participant? | Community

Newcomer

Question

Why couldn't I see a screen shared by a participant?

Forum|Forum|3 years ago
August 8, 2022
1 reply
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I was hosting a meeting with 6 participants. When I shared my screen, all the others could see it. All the other participants could each share their screen and everybody EXCEPT ME could see it. I tried two different servers - Firefox and Chrome - and various screen views - no difference. Any ideas how to fix this problem?

Community Champion | Customer

Maybe you are doing "Multiple participants share screen simultaneously" and you use single monitor?

If so, you will not be able to see others' shared screens while you are sharing your screen.

I would recommend using dual monitors.

Newcomer

Good thought, but I wasn't sharing my screen at the time.

Newcomer

Unfortunately, I have no experience with such a situation, so I do not know how to fix it.
I am sorry I cannot help you.

Thanks for your time and attention.