We keep regularly getting emails from Zoom saying we are using 37 GB worth of cloud recordings, and that our account only has 2 GB of cloud storage. However, whenever I check our Zoom archive of cloud recordings, there's usually only 1 or 2 recent recordings, that certainly total less than 2GB total. Our trash is totally empty too... so where are the 37 gigs coming from? Any ideas?

We have a number of local recordings stored on a few different laptops, but this shouldn't contribute to our cloud storage total, right??

If anyone has any ideas or any similar situations/findings you can share, I'd sincerely appreciate it! Thank you!

Our clickable meeting link was posted on Twitter, so strangers are going in and out of the room all day and night.  We've set up another more private link to stop them from bombing the actual meeting but I would like to delete this meeting link so no one can go into it. I found the meeting instance under Personal Room in our account (did not know it wasn't a meeting and not exactly sure of the difference) but I am unable to edit the Personal Room to remove or at least change the password to stop the intruders. I can't edit anything to do with that Personal room. FYI this meeting is intentionally set up for unknown people to attend which is why we can't use some of the zoom tools to keep them out.  Any help would be appreciated!

Hi -

I would like to offer a recommendation that for the Android Zoom App that an icon to access the menu always remain on top. Sometimes during a meeting I need to mute and access the menu quickly, and from Android it is not easy because the screen is filled with people.

A second issue is if one of the meeting participants is sharing the screen, there is no way to access the menu to mute or unmute. And you cannot see which direction the camera is facing. Somehow, my camera was reversed during this process of trying to get to the menu.

Thanks.

Barbara

2022-05-26 14:45:03 <1> localhost.localdomain(31718) [zypp::media++] MediaManager.cc(checkDesired):153 {T:139692495369792} checkDesired(9): desired (report by zypp::media::NoVerifier)
2022-05-26 14:45:03 <1> localhost.localdomain(31718) [zypp::media++] MediaManager.cc(checkDesired):155 {T:139692495369792} checkDesired(9): desired (cached)
2022-05-26 14:45:03 <1> localhost.localdomain(31718) [zypp::media++] MediaHandler.cc(provideFile):1013 {T:139692495369792} provideFile([1]./zoom.rpm{120,8 MiB|NoCheckSum|})
2022-05-26 14:45:03 <1> localhost.localdomain(31718) [zypp::fetcher] Fetcher.cc(validate):381 {T:139692495369792} Checking job [/var/tmp/TmpDir.h6jnbp/zoom.rpm] (1 checkers )
2022-05-26 14:45:15 <2> localhost.localdomain(31718) [librpmDb] RpmDb.cc(doCheckPackageSig):1337 {T:139692495369792} /var/tmp/TmpDir.h6jnbp/zoom.rpm (1 -> [6-Plik jest niepodpisany])
2022-05-26 14:45:15 <2> localhost.localdomain(31718) [librpmDb] RpmDb.cc(doCheckPackageSig):1338 {T:139692495369792} zoom.rpm:
2022-05-26 14:45:15 <2> localhost.localdomain(31718) [librpmDb] RpmDb.cc(doCheckPackageSig):1338 {T:139692495369792} Header SHA1 digest: OK
2022-05-26 14:45:15 <2> localhost.localdomain(31718) [librpmDb] RpmDb.cc(doCheckPackageSig):1338 {T:139692495369792} MD5 digest: OK
2022-05-26 14:45:15 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} PackageProvider.cc(resolveSignatureErrorAction):322 THROW: Weryfikacja podpisu nie powiodła się
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} Fetcher.cc(validate):394 RETHROW: Weryfikacja podpisu nie powiodła się
2022-05-26 14:45:16 <1> localhost.localdomain(31718) [zypp::fetcher++] MediaSetAccess.cc(releaseFile):92 {T:139692495369792} Going to release file ./zoom.rpm from media number 1
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} Fetcher.cc(provideToDest):571 RETHROW: Weryfikacja podpisu nie powiodła się
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} Historia:
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} - Can't provide ./zoom.rpm
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792}
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} RepoProvideFile.cc(provideFile):316 RETHROW: Weryfikacja podpisu nie powiodła się
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} Historia:
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} - Can't provide ./zoom.rpm
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792}
2022-05-26 14:45:16 <3> localhost.localdomain(31718) [zypp] PackageProvider.cc(providePackage):435 {T:139692495369792} Failed to provide Package (155076)zoom-5.10.6.3192_openSUSE-1.x86_64(PK_TMP_DIR)
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} PackageProvider.cc(providePackage):450 THROW: ABORT request: User requested to abort
2022-05-26 14:45:16 <2> localhost.localdomain(31718) [zypp] TargetImpl.cc(commit):1453 {T:139692495369792} commit cache preload aborted by the user
2022-05-26 14:45:16 <5> localhost.localdomain(31718) [zypp-core] Exception.cc(log):186 {T:139692495369792} TargetImpl.cc(commit):1454 THROW: Instalacja przerwana zgodnie z życzeniem.

I have seen two or three Salesforce integration documents and apparently several Zoom/Salesforce docs.

-Zoom for Salesforce

-Zoom Phone App

-Salesforce Sales Cloud 360

Which of these should i focus on to get my REPS's meetings and Zoom Data into Salesforce.

@ZoomCommunity