Hello,

We are experiencing an issue where sometimes when we record a Zoom call, the recording ends up just being 1 person's screen, and not side by side, or Active Speaker. It's not Active Speaker, because it doesn't switch back and forth. It just stays on 1 person the whole time, and we can just hear the other person speaking.

When it works correctly, the recording ends up being in Gallery view, where we can see both people's screens in the recording, side by side. That's what we want every time, but sometimes, and I don't know why, the recording ends up being just 1 person, usually the guest, and that's all you can see for the whole recording. 

Any reason why? Is it a setting? Or am I missing something?

Thanks!
Barry Westman

A user in a meeting tried to claim Host and they were prompted to login and after doing so they were given an "invalid code" error. I had to enter and claim Host with the same key and it worked for me and I was able to pass host to the other user. Is this a setting I can change or does something else needs to be address?

So, I downloaded Zoom PWA on my Chromebook since the Zoom app will no longer be supported in a few months.  However, it's lacking the features and functionality that the app had.  One particular issue I'm having is removing this spotlight on all zoom backgrounds.  I don't see how this can be done in the settings.  Does anyone know how to get rid of this thing?  It's not appropriate in a professional setting.   I have the screenshot and/or the Imgur link attached for reference.  Thank you.

https://imgur.com/UBplqQB 

It's evident the community forums are attracting bots and/or people who have nothing better to do with their time than create garbage posts that fills up our feeds.  I didn't see a way for a user to report a post or flag it as spam to help moderators remove these and block those accounts more quickly.

Does such an option exist?  If not, kindly consider adding that.  I imagine others who use this community the way it should be may appreciate this, too.

Thanks!