Hello!

I'm experiencing issues with keyboard input during remote control sessions in Zoom meetings, and it seems related to Wayland.

System configuration:

• OS -> Ubuntu 22.04
• XDG_SESSION_TYPE=wayland
• Keyboard Layout -> English (US)
• Zoom 6.4.6 (1370)

Together with a colleague, who has the same system configuration, we tested all the combinations of Wayland and X11 environments. Only the X11 -> X11 setup worked correctly for us. The other combinations had the following issues:

• X11 -> Wayland (shared screen) - The letters and numbers are mapped correctly, but it seems that the specials keys (e.g. Ctrl, Alt, Shift) are not triggering any event.
• Wayland -> X11 (shared screen) - The letters and numbers are mapped correctly, also the special keys seem to work, but some hotkeys are mapped incorrectly (e.g. in an editor -> Ctrl + A does nothing, Ctrl + S closes the window))
• Wayland -> Wayland (shared screen) - This combination is the worst, only a few keys are mapped correctly (e.g. l ;  ') and there are a lot of keys that do not trigger any event.

We have also tried to enable / disable the XWayland feature in the zoom.conf file, but, unfortunately, it had no effect.

I saw that there is this similar issue: problem with keyboard shortcuts in zoom for linux 

Do you know if there's a fix for this issue? We'd appreciate any help in resolving it.

This discussion format isn't very helpful if I can't post a screen shot. In any case there's a new Zoom button that appears in the lower lefthand corner of the screen when I'm sharing my screen in a Zoom meeting, and it effectively blocks the Mac finder button, which is in the same place, and which I would like to use to access documents I want to share on my screen. What workarounds do people recommend?

I host 2 weekly meetings. Both are recorded to the Zoom cloud. After the 2 meetings, I access my online account to download the recordings. The first works okay. It automatically downloads the single file (not 3) to my download folder on my computer, no obvious way to direct it to a different folder. Small annoyance.

The major problem is that the 2nd recording doesn't download to my computer unless I exit the site and return. This is more than an annoyance. Is this a bug in the system or is there something else I can do to more easily access the 2nd (or any other subsequent) recording?

Hi, Im running Zoom app on PC Win 11 (PC Acer Aspire 5),

I can participate in meetings and sound and kameravideo works fine, but when the host is sharing a video from youtube or similar sharing, I have no or very scratchy sound.

Participants running pc with win 10 doesnt have these problems, only me running win 11

Do you have any suggestions how to solve it in an easy way

Hi All,

I purchased the Zoom Workplace Pro plan (1 user, annual billing), and it shows as active under my account. However, my meetings are still ending after 40 minutes.

I am the account holder, but I’m not seeing a clear way to assign the license to myself under User Management. When I click “Edit,” I don’t see the option to change my user type to “Licensed.”

I see no way to send an email to Zoom support about this issue on their site so that I can ask them to assist with confirming that my Pro license is properly assigned to my account and for help resolving the 40-minute meeting limit issue.

Thoughts?

Thank you,

Marc

I looked for a recently recorded meeting and found only the file “recording.conf”.
I tried to return it again using zTscoder or from the desktop app, but [please meke sure the following files are in the recording folders, then convert your recording by double- clicking the files] message.

However, no files exist other than “recording.conf”.

My accountant sent me a zoom link.  I clicked a button that said something along the lines of 'record to cloud' - she accepted the recording and then a voice said recording in progress.  The meeting has ended.  I have absolutely no idea how to fetch this recording.  It is super important too - since she was demonstrating how to use accounting tools.  I really NEED this recording but it's just nowhere obvious.  

Where to I go to find the recording?

EDIT: I happen to have a Zoom subscription. However, my CPA initiated the Zoom meeting.  Again, I selected record Zoom meeting to could.  In the moment and during the meeting I was not able to record to my computer for some reason -  I'd initiate the 'record to computer' feature and it appeared to work at my end but the meeting organizer did not get the request UNTIL I selected record to cloud.  Why is that something as simple as making a recording a super convoluted.   I new I should have just pointed a video camera at the screen then I'd have the recording right now   

Why is there no "Test microphone" option in Ubuntu 20.04. I've tried installing via snap or from the `.deb` file but there's still no option. There are even times where there' s no sound or the sound is inaudible. 

Is that option not included in Linux versions?