User replacement on a business license - How to??
We have ten business licenses and ten users. I am trying to replace one user with another user, without losing the scheduled meetings and recordings associated with them. Customer chat support cannot figure out how to do this. They sent instructions for adding a user and for deleting a user. They don't seem to have instructions for just REPLACING a user. The system keeps prompting me to buy another license. I am not trying to add an 11th user. I am trying to replace one of the ten licenses we paid for already. Does anyone know how to do this without losing the recordings and scheduled meetings associated with the individual being replaced? Thanks for your help!
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