Hi,

We are attempting to set up a reliable way to monitor the zoom service via our Wireless Network sensors (Vendor is Aruba). They can perform VOIP MOS tests to external services.

We are getting half of them reporting ~40% packet loss and the other reporting no packet loss. This is the article for reference: https://help.capenetworks.com/en/articles/3961763-testing-zoom-using-the-custom-test-template-for-voip 

I wanted to see if this is an approved method of monitoring zoom services (via the multimedia routers) or is there a recommended way to monitor zoom?

Thanks.

Since I did an update of the new version, all my participants have difficulties to hear me. The sound is always with faults, stops and comes back a lot of times. They also can't hear the music and my voice.

It looks like there is a bug in the latest version Zoom

I am the secretary for a local DC Aikido dojo and every two weeks we have virtual one-hour Aikido sessions.  Our Aikido club has a ZOOM account and I am the designated manager of that account.  I schedule the ZOOM Aikido sessions and let people into those ZOOM sessions.  However, I will be out of town soon and can't manage those ZOOM sessions.  I tried giving someone else in the club my sign-in name and password but ZOOM sent a sign-in code to my account, not his.  Is there a simpler way to get around this like designating someone else as the backup manager for the account so they can open up and manage the ZOOM sessions when I am gone?