I am configuring Zoom. The company would like to have Zoom operate such that Calls are automatically recorded. I have set this up as "Account Management" -> "Account Settings" -> "Recordings" -> "Automatic Recordings" .

I have "Local recording" disabled, yet this does not automatically record. Can someone help me figure out how to:

1. Make it so that Zoom automatically records a meeting

2. Make is so that the recording of that meeting is ONLY in the Cloud and not saved locally?

Thanks for your help!

Hello,

I'm using version 5.12.9 on Windows 10.

I'm using a laptop and I have a bluetooth microphone / headset.

Sound is being recorded fine when I speak.

I can also hear audio, when I play a video in Chrome (and the Chrome session is in the screen that is being shared).

However, the audio from the video is not being recorded.

I have tried setting the microphone as either the headset (where I can hear the video audio) or the computer's built-in audio, but it doesn't make any difference.

The audio from the video being played in Chrome is not recorded.

Would appreciate troubleshooting suggestions

Thanks

VW

I have the login details of both my own and my CEO (team) Zoom-account. When I click the Join meeting link to our team meetings, I am automatically signed in with my CEO's account, meaning that I take over the host role. If I try to test any of the links to our planned client meetings, I get logged on with CEO account, meaning also that if she has an ongoing meeting then, I kick her out of that. I have tried both the desktop app and launching from browser (Chrome). I work on a Mac. Any advice? Thanks!

Hi!

I recently had a call with someone where our videos were completely removed, not even our names or profile pictures were visible as is usually the case when you turn off your camera (see below).

I would really love to have the ability to do this with my clients on Zoom, but I can't figure out how to achieve this myself.

Can anyone please help me with this?

Thank you.