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Hello, I have noticed a couple of other users with the same issue, but basically my whole screen (me and my background) appear green. The video is also staggered and there is a lag in the movements. I have uninstalled Zoom and reinstalled it. The issue does not appear on other platforms (ie MS Teams) and its not my camera - it is just on Zoom. BUT if I try use my Zoom account on my phone it works just fine, but I need it on my PC. I do have a ticket number and they are working on it. Anyone else having this issue?
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I have run into multiple security issues on my phone and computer, affecting numerous accounts, including Zoom. I tried to change my email address away from a hacked email account and was told I could not without verifying the change in my old email. Unfortunately I was unable to get through to Zoom to sort out the problem. Now I am setting up a new account with a different email address (but the same name and phone number). It appears that my account is linked to a work account. I do not have a work account. This is a personal Zoom account with no affiliation to any organization. Unfortunately I do not see anywhere I can edit this and remove this linked “work account.” I also see that I am unable to add a phone number to my new Zoom account, it is simply greyed out. What this tells me is that the phone number is probably still associated with the earlier hacked Zoom and Outlook accounts and that the hackers do not want Zoom to know that I am the very same person (or allow me to verify my phone number). Of course I could be off base but I do not know what to do because I can’t seem to get through to Zoom about the security issue. Any ideas?
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There is a record for a lesson I took on the zoom app and the instructor recorded that lesson but now when I open the link of that record it is viewed that it is expired how can I restore it?
Hi,
I am wondering how to get the meetings transcribed?? after they are recorded. I would like to have a word document attached to my recordings.
My last two meetings, after logging in, my video picture is upside down. How can I correct this?
Since the pandemic, I've been teaching chanting online using a Yeti microphone. The sound quality, with original sound for voice and my harmonium (a drone instrument), was excellent. I was plugged into the router with an ethernet cable at home. Now I'm in a venue with Wifi, which has worked, with some occasional problems with the broadband. To mitigate that, I've used my phone as a mobile hotspot with my mobile data. But that is not working now. The sound quality of the harmonium is waving in and out, even though I have enabled Original Sound. The voice sounds okay, apparently, but the distortion with the harmonium means everyone is giving up and leaving the class. I've turned off the audio setting to do with High Fidelity, echo cancellation and stereo. I've also tried turning off the "Signal Processing by Windows Device Drivers" (that turns on "raw sound.") Nothing seems to have worked. Suggestions?
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Is there a way to have a Join Button for Zoom Meetings in Outlook. I get a reminder that a meeting is about to start, but there is no way to join the meeting other than going to Zoom desktop.