Slight disaster: I've just recorded an online interview, but now my computer won't convert the Zoom files. I'd never recorded anything on Zoom before -- in the old days, I did all my interviews in person -- so I don't know what to do. When I click on Meetings/Recorded, I can see the 2 files (it was in 2 parts), but when I click on convert, it tells me that another conversion is already in progress and to (basically) try again later. As far as I know, there's no other conversion in progress... so I can't go any further. I've also given Zoom "permission" to do all this (security etc) but that hasn't helped either. And I've tried signing out of Zoom, resetting, etc. But no use. Can anyone help?  Thanks!

Stacey

How do I get a new participant to rename themselves during a meeting? Some new people sign on showing a name of "iPhone", "iPad", or "Zoom User". How do I find out their real names without interrupting the meeting? Trying to explain how to rename to new people during a presentation probably won't work.

Je suis très heureux de prendre part aux programme , la seul difficulté que j'ai c'est parceque c'est la première fois que je découvre cette application et que l'utilise, j'ai besoin du temps pour m'adapter afin de suivre le programme comme il se doit. Merci encore je voudrai aussi des contact direct du staff technique a toute fin utile ou encore pour avoir plus d'informations sur certaines pratiques et formalité d'usages.

Hello,

We're noticing users who don't open Zoom on a regular basis aren't receiving the automated update notifications or are ignoring them which in turn is causing alerts when clients run vulnerability scanning on their network as the applications are then outdated. We use a system called Datto RMM to manage clients which has the ability to automatically install Zoom however when we do this we're  receiving an error which is attached. 

If I manually download Zoom from https://cdn.zoom.us/prod/5.13.7.12602/x64/ZoomInstallerFull.msi it appears to work, any idea what's causing the certificate issue? 

Someone hosted a Zoom meeting and I joined via Zoom on web on my computer. I'm unable to use screen sharing and view the screen of the participant sharing but my mobile (Zoom app installed) has no issues.

Is screen sharing and viewing of the screen not allowed in Zoom on web?

Can someone help? Thanks!

Me - Joined via Zoom on web and not able to use screen sharing and unable to see the host's screen
Me - Joined via Zoom app on phone and able to use screen sharing and see the host's screen 
Participant A - Joined via Zoom installed on PC and able to use Share screen

Hey, we have an urgent problem with our license. there is a call in 2hours and we are not licenced yet. We purchased the business licence on monday. In our profil is noted that we have to wait for the money transfer and that there is just a licence request. We need your help.