HELP!  Zoom crashes when I try to share my screen with one other person.  I have a strong internet connection and my windows computer, Lenovo, is fairly new and works great.  However, since the fall of 2022, zoom keeps crashing when I share an ebook on the screen share.  (Any ebook makes the zoom screen crash.)

I have uninstalled zoom and reinstalled it.  

Any ideas?  I am a teacher and need to use zoom with students one-on-one for extra help.  So frustrating that zoom keeps crashing.  I am a paid BASIC member of zoom, but CHAT Support from zoom has need been able to help me.

Thanks,

Klackey

Hello

I traveled and had to use zoom from another laptop , when I came back to my original laptop the video started to act weird, as if it has 2013 app filter, it stutters, oddly bright sometimes , sometimes oddly drawn and sometimes it disappears completely leaving my virtual background on show

Please help and thank you

Hi I use zoom with my company and there are multiple instances where when any participant shares their screen - Zoom.exe crashes and restarts. I have issues when trying to share screen over a resolution of 1080p.

I don't have issues when sharing screen on a 1080p monitor but when I attempt to share screen on a 4k monitor at max resolution - Zoom will crash. Another user attempted to share screen on a 4k monitor set to 1440p and it crashes. I can get error logs if required. 

This issue is affecting the ability for our company to do company presentations and is very frustrating. Surely this issue has been raised already and a development request for a fix has been raised?

In my office, I have multiple cameras that I use for different kind of meetings. 

- My FaceTime camera built into my Mac - when it's just me

- A Logitech MeetUp that sits under a large monitor - when I have a room full of people

When I switch between these modes, I have to change my preferences.

- Single Screen vs Dual Monitor

- Camera Selection

- Microphone and Speaker Selection

Has anyone at Zoom considered an enhancement that would allow scene configuration for different kinds of meetings in a situation like I described? It would be very convenient when I'm on a Zoom video call and people walk into my office if I could just have a preconfigured setting for the meeting type and switch to that setting profile. 

My Logitech HD Pro Webcam (C920) worked perfectly with Zoom and my Windows 7 Computer. I had to upgrade to a new Windows 11 Dell Desktop. My C920 Webcam works perfectly on all Mic tests and Recording Tests with the new Windows 11 Computer. However, in Zoom, the mic will stop recording audio after 3 to 5 seconds. Then, it will come back on for another 1 or 2 seconds and then drop again. Dell Technical Support spent two hours trying to resolve the problem and Microsoft Technical Support spent four hours (two different sessions) trying to resolve the problem. I have done everything discussed in these posts, all drivers have been updated, Zoom has been uninstalled and reinstalled multiple times. I have spent 15 hours trying to resolve this issue. I am totally frustrated. It appears my only option is to purchase a separate USB Mic to use along with the Logitech C920. Are there any suggestions?