cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Mic Intermittent in Windows 11

MJ9
Newcomer
Newcomer

‎2023-03-22 09:35 AM

My Logitech HD Pro Webcam (C920) worked perfectly with Zoom and my Windows 7 Computer. I had to upgrade to a new Windows 11 Dell Desktop. My C920 Webcam works perfectly on all Mic tests and Recording Tests with the new Windows 11 Computer. However, in Zoom, the mic will stop recording audio after 3 to 5 seconds. Then, it will come back on for another 1 or 2 seconds and then drop again. Dell Technical Support spent two hours trying to resolve the problem and Microsoft Technical Support spent four hours (two different sessions) trying to resolve the problem. I have done everything discussed in these posts, all drivers have been updated, Zoom has been uninstalled and reinstalled multiple times. I have spent 15 hours trying to resolve this issue. I am totally frustrated. It appears my only option is to purchase a separate USB Mic to use along with the Logitech C920. Are there any suggestions?

0 Likes
0 REPLIES 0