I am reaching out regarding an issue that a participant experienced during a recent Zoom meeting. The participant attempted to join the meeting but was unable to connect, even though the host confirmed that he had joined and started the meeting.

Upon checking, it was discovered that he/she did click meeting link before the scheduled time, as well as towards the end. 

As a result, we are requesting your assistance in investigating this matter further to determine why the participant was not able to connect to the meeting, despite both parties joining the session.

Thank you for your prompt attention to this matter.

I've got a new cloud recording. I disabled the option “Viewers can download” and shared the new link with the viewers.

It turned out that when a video is viewed on a laptop/desktop browser, one can not really download the video.

However, when opened on a smartphone, one makes the video full screen, then a long tap on it — and there’s an option to download the video file.

I suppose Zoom should do something about it?

I am a Pilates teacher and until recently I was able to run pilates challenges online  without having to wait for everyone to log in so I could start my classes on time. However, now this has changed. My clients are busy mamas and many times they join the class late. I cannot stop teaching to add them in the class.  In the past, they could join in without having to be in the waiting room. Has zoom removed that feature ? and WHy? Am I forced to upgrade?

I am already paying a high monthly fee for my new start up pilates business. ANyone else have this issue?

What am I doing wrong? please help so I can help late mamas still join in. I had so many give up waiting and they are paying customers. It used to work!