I work for a Native American Tribe and we have an issue with using Zoom during our Tribal Council Meetings where the sound is distorted.   We have a computer that is running Zoom and a program called Notewise (to record the Audio for minutes) and they are both using the same Audio source (a Focusrite Scarlett 18i20 connected via USB) .  If we run one or the other seperately, the audio is fine.  The issue only seems to occur when we run both at the same time (and we need to do so).

I am not sure where to look as I am not an audio/video expert.  I have tried several things to try and resolve this but have not had any luck.  Does anyone have any suggestions?

Update - 5/30/23 - I am still hoping to get some advice for this.  Please if you have any ideas, let me know.

Is there any way to both share files or videos and use 2 cameras at the same time? There is a class I attend that is available both in person and over Zoom. The people taking the class over Zoom cannot see or easily hear the people who are physically in the class room because the instructor needs to face everyone as well as his monitor to run the class, therefore the built-in camera faces the instructor and not the class. A second camera would allow the Zoom students to see the physical classroom students but then the instructor wouldn't be able to share the course slides and videos with the Zoom students. Being able to use 2 cameras (one pointing to the instructor and one pointing the physical class would work if the instructor could also share the course materials at the same time). Is there a solution to this problem?

I have checked previous post and I am certain that the meeting I am hosting has turned off  "Disable desktop screen sharing". 

I don't see a "share" button on my iphone and I have zoom updated the newest release and also my ios system.  What is the reason for that? Above all, I am the host and I still cannot share the screen! 

My current zoom version is 5.16.6 (11209) . 

Hello, 

We're experiencing an issue with Poll in meetings where attendees can't see polls created by moderator. Attendees reported that some of them encountered `131000` error code, while others can't see it at all. Moderators also try to relaunched the polls a few times. 

I think our app was using zoom sdk(@zoomus/websdk) version 2.12.2

I have a question that what is that error, and what is the potential issue here?

Thank you

I'd like to have the meeting recording setting disabled and locked for all users on my account except for 1 specific user (and it's enabled only for him). Is this possible? Can the meeting recording settings be adjusted at the user level?

I played around with the admin Account Management > Account Settings, but could only come up with these configurations:

• disabled and locked for everyone
• disabled and unlocked for everyone
• enabled and locked for everyone
• enabled and unlocked for everyone 

What I want is:

• disabled and locked for everyone except 1 user

Very briefly: I have four Windows 10 PCs, all on exactly the same home network, connected to the same service (Verizon FIOS). Two of them will connect to Zoom. A third used to, until a few days ago, when it stopped. The fourth I'd never tested, but now I've checked it and it does not connect to Zoom either.

Details: On the two working computers, when I open the Zoom app I can log in, and I can setup and participate in video conferences perfectly normally. I can also go into any web browser on those machines and connect to the Zoom.us web page.

On the two non-working PCs -- one of which had been working just fine with Zoom until a few days ago -- the Zoom application now hangs when I try to log in. Further, no matter what browser I try, the browser page hangs when I try to connect to Zoom.us. However, I *can* connect to Zoom subdomains (such as this community forum).

As I say, on the one computer, this problem presented itself abruptly a few days ago after years of using Zoom with no problem. Solutions I have tried:

1. Uninstalling and reinstalling the Zoom app.

2. Checking the firewall for any problems, or anything at all, related to Zoom.

3. Adding a rule to the firewall to allow Zoom.us.

4. Rebooting the computers. Turning the computers off and restarting.

5. Clearing the computer's IP cache.

6. Turning off the modem and the router and restarting them.

7. I have my home wired for Ethernet. With one of the working computers, which is a laptop, I disconnected the external Ethernet port, and reconnected that port (with the same Ethernet cable that works with the laptop) to one of the non-working computers. That did not resolve the problem on the non-working computer.

8. Clearing the caches on the various browsers that I use (Edge, Chrome, Firefox, Brave, and one other I forget which).

9. I had been using Microsoft's firewall. I installed Norton's firewall, which did not fix the problem and did cause other problems, so I uninstalled it.

Any hints, clues, suggestions, theories?

Steve

Hello,

I just had a session with a client and the buttons were extremely tiny. I mean...each smaller than a rice grain! How do I get the buttons (mute, video, share screen, setting, etc) back to normal size?????? Unsure as to how this happened. Yesterday I was on Zoom at a hotel...all was fine...now at home, the size changed!