When trying to start a new meeting or join one, the window with the video would freeze. A temporary fix for this would be to unplug my camera via the USB, then the window for the meeting would unfreeze. When I plug my camera back in I'm able to select the camera to start the video.

Camera is a Logi Webcam C920e and I'm currently on Zoom version 5.15.6, which is the current version as of this post I believe.

Since a few weeks my recordings come with a black frame around it and they also display the User name in the lower left corner - both of which I don't want to be visible in my recording. I have checked all my settings, but can't find a solution where to change this. Please help me out!

I have my own Pro account, however,  I used the YWCA account because I was at a board meeting there, and needed to use the Y account.  Now, my Zoom app says the Y account is my home account.  When I went to use my account today, the Y account was used, which I did not want to happen. How did they get mixed up?  I am using an iPad for all of these meetings.

I just need to talk to a freaking person on Zoom! Thanks to this horrible experience I missed a job interview scheduled on Zoom since the application on my computer refuses to update, joining the browser would not allow me to join, the meeting and when I joined through my phone, the host was not able to see me join! thank you for letting me miss my final job interview for my dream job! To add insult to injury, there is no way to speak to a freakingperson when contacting you! give people a horrible experience and refuse to face consequences! I understand the importance of cutting costs by reducing the wage bill and using AI to answer questions but at some point, there needs to be people to help resolve issues faster! Abysmal experience and I will make sure that I will go on every channel I can to air my grievances until someone stands to pay for the harm caused by the lack of responsibility of this horrible product!