I can her my piano teacher's voice but NOT her piano playing! WHY??

She can hear both my voice and my piano playing.

No error code, I use Mac book air...don't know what she uses, Zoom version FREE, 

Trouble shooting done: chat bot, looked at sound posts Herein, did sound checks pre meeting

When I start zoom it loads ok and video is turned off by default, once I enable video zoom blows out and unloads completely and I have to restart zoom from scratch.

I replaced the usb camera with another, tried a PCI-e usb controller and usb hub for the camera and nothing changed,

We use zoom at work alot and have an account with you.

Sincerely, Ken Spector

I want to be able to present slides with my video overlaying the slides, so that I'm not stuck in a small window on the side. I found this new powerpoint sharing feature that does what I want, the only problem is it screws up the fonts from my presentation. I'm using Barlow Condensed and Poppins. The slides look fine when I open them in PPT, but when I share on zoom, the fonts don't apply and it causes the spacing to be all off. Is there a way to use specific fonts with this plugin?

Alternatively, is there another way to overlay my video on top of a screen share? I built these slides originally in Canva, so I'm fine presenting from the web browser or a PDF. I just want my video to sit on top of the screen share.

Hello,

I would like for my image to appear when I stop my video as opposed to my name; it seems to switch off. How can I make it that my photo shows always? I asked the Chatbot for help and it told me to right-click on my video tile and I would see a message saying EDIT PROFILE PICTURE. But that message does not exist.

Can anyone help??

Thank you in advance!

EDITED: My original message said "video title". Apologies; I meant video tile.

Hello,

When trying to connect with another user on Zoom, he isn't able to connect  with me even though I've given him the videolink passcode.  We are trying to connect our video on Zoom and our audio on another teaching based online platform. 

Any thought as to why he isn't able to connect even though I've given him my passcode?  Thank you in advance for all your suggestions and solutions!   

Zoom was working perfectly last night and then this morning I received the following message:

"The meeting does not support dial in or Call Me to join. You cannot connect to the audio."

This is how I run my business. I have meetings today that I cannot miss. Can anyone please help me?

All of my permissions are set correctly and I've tested the mic and speakers. Triple verified. All zoom updates have been downloaded and my Mac IOS is fully updated. I've restarted. I've submitted a ticket. I am not eligible for a live interaction apparently. 

Please help. Thank you.