Started meeting with registration, registrants unable to log in 5 minutes past start time
My company hosts workshops on my work account. We have the full license for our Zoom accounts. We were testing a new solution for preregistering for these events and created a registration page through Zoom instead of a second party. We started the meeting and ran into issues when registrants tried logging in 5 minutes past the start time. I checked the settings for our account, and the setting to allow participants to join at any time was checked. I found no setting for not allowing participants to join past the start time. Is there a prebuilt setting within Zoom that overrides our account settings when registrations are set up for a meeting? I tried sending them the "invite link" you can generate from within the meeting to get them access. They were redirected to a registration page that told them the registration was no longer available. All of these clients were already registered for this meeting. I had to email many clients the meeting ID and passcode and direct them to log into Zoom and enter these credentials to allow them access. Any clarification on this would be helpful so I do not run into this issue again.
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