For some reason, our meeting invitations are not showing a phone number to call into.  It used to and now it doesn't, so either a setting got switched off during an upgrade so something is really wrong with our account.  Where can I go to see if there is a button or tab that needs to be turned on?  And if it does need to be turned on, will the already created meeting link show the phone number if I copy or email the invitation?  Thanks!

this is so frustrating - it used to be easy to get zoom help now it is the worst system I have ever tried to access.

i was just in a meeting where we could hear the host but the host could hear none of the participants even though

we were unmuted. She is elderly which is why i am trying to help her work out the issue.

is it something in her settings or any suggestions?

Many thanks,

Zangmo

We recently had an issue with a host joining a Zoom meeting. Our administrator scheduled a meeting and assigned a host. This meeting required registration. When the host attempted to join the meeting the registration form opened up.  After completing the registration form, the individual was informed that they could not join because they were the host. They attempted to sign out of Zoom and rejoin but had no success. Fortunately, another individual with host privileges was able to join and sent an invite link directly from within the meeting, which allowed the host to access the meeting. Any thoughts on why this occurred and what can be done to prevent this? I appreciate your help!

I cannot initiate a zoom session, I get a msg stating I need to upgrade to 5.14.5.

I am not able to install the zoom upgrade. It quits after not accepting my PW. I used this PW to upgrade my MBP with the same OS last week. I tried it now and it works on the MBP.  The PW is in the cloud w/Keychain and has not been changed. 

I do not see a support Board for this type of issue and any help would be appreciated

I am not sure how to work around this. 

Rich

I am in the process of enabling extended protection on my on-prem hybrid   exchange 2019 servers. My users and calendars are in exchange online.  We use ADsync.   We   use Zoom for our meetings.  I have seen reports of Zoom calendar integration and extended protection problems.  Is there an issue with the integration and extended protection?  If needed, what exception should I make on the exchange server when enabling extended protection?  Thanks.