We conduct Zoom meetings or webinars using an external PTZ camera and an external microphone. The meeting/webinar is all controlled by a laptop, the PTZ camera is controlled by a IR remote. Everything works good.

However, once I start the meeting, I’d like to assign a meeting participant, operating from a mobile device, to be able to mute the external mic and mute the PTZ camera during certain portions of the meeting. I can do this from my laptop, but I’d like a remote participant to be able to do it. 

In webinar mode, I’ve tried setting up a “cohost,” but it seems I have to set them up as a “panelist” first, and then they can only control the camera and mic on their device, not the main external camera and mic. In webinar mode I’ve tried to set up a participant as an “alternative host” but it says it doesn’t have access to that set up. 

Again, I want to start the meeting from my laptop, connected to an external camera and an external mic … and then assign a remote participant to control the audio mute and video mute for those external devices. How can I do this?

I'm trying to put a song on the SoundPad C. I drag (using my macbook Pro) an mp3 to the pod trak sd card. it shows up on the podtrak screen under "files" . When I try to assign it to sound pad C it says "invalid file".  Earlier today I did the same thing with another file and the Pod trak converted the mp3 to .WAV. (and of course I could place it on the sound pad. ) How can I do the same thing again?

I rely heavily on the Vimeo app extension that automatically records and uploads Zoom meetings to my Vimeo account.

Today, both of my meetings were not uploaded. I've double checked my settings and everything looks correct. I tried again and still no upload.

Is anyone else experiencing this? This is a really important tool for me.

I record video interviews using Zoom. I only want the video interviewee on the video in full screen. I used to be able to pin the interviewee (and join with my mobile phone to have 3 attendees), then record to the cloud. This gave me a full-screen, constant view of the interviewee without anything else, such as their name, or switching to me.

The ability to stay on the pin changed sometime in the last few months, and now it is either the switching speaker view or gallery view with both of us. Zoom support's response was that I should use gallery view and use a video editor to crop it to the one speaker. I can do this; however, it does appear to reduce the resolution. (video recording settings attached) and is an extra workflow step.

Recording locally doesn't fix this either as I have less controls (e.g., separate audio and turning off names).

Does anyone have any workarounds for this? Will Zoom fix this issue or do I need a different solution?

Thanks for your help!

I have a meeting with 3 people and translation is critical. So last night I purchased a plan and we tried it out. It didn't seem to work. Here's the scenario.

Me - speaks/reads English

A: speakers/reads Japanese (no account on Zoom)

B: bilingual

Is it possible to set things up so:

Person A speaks Japanese, and I see auto-translated English captions.

Person B doesn't need any captioning

If I set my language to English, it doesn't seem to translate what person A says.

Platform: Zoom One Pro Plan with Translated Captions addon.

Hello!  I was wondering if there was a way to revert to earlier versions of Zoom?  I belong to a group of neuro-diverse folks.  Every time there is an update we lose about half of us as we try to figure out how to navigate the changes.  About the time we have everyone up to speed there is another update and our support group is sent into disarray again.  I do understand that there are FAQ's and tutorials to get everyone up to date on the changes but they are written in neurotypical.  I see in pictures and translate into words.  I suspect if most folks were given tutorials that consisted of a string of pictures such as emoticons without any words at all, they wouldn't be very helpful.  Anyway, just trying to pre-empt the "Just watch the tutorials" advice.  Thanks in advance for any insight or assistance you may be able to provide.