Zoom Events and Webinars
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Video in whilst people waiting for Webinar to start

Hi

Is it possible to have a video playing prior to people joining a Webinar, rather than the text your Webinar will start soon ??

reply-icon Latest Reply - 

Zoom Events Support Pages - Complete Hierarchical Listing

Here is a link to the full hierarchical view of all of the Zoom Events/Sessions Support Pages as of April 18, 2024. Only pages with actual support content have links — 258 distinct pages in all. I know it's a long list... but it's easier than trying ... Show more

Here is a link to the full hierarchical view of all of the Zoom Events/Sessions Support Pages as of April 18, 2024. Only pages with actual support content have links — 258 distinct pages in all.  I know it's a long list... but it's easier than trying to locate something from here.

 

I'd post the full list here, but it exceeds the post size limit.


Show less

Webinar chat and making it anonymous

If I ensure that people can only chat with hosts - I assume that no one else on the webinar will see their responses? And assume this is the case if we record the session - I want to protect people's privacy so that they feel safe responding to my qu... Show more

If I ensure that people can only chat with hosts - I assume that no one else on the webinar will see their responses? And assume this is the case if we record the session - I want to protect people's privacy so that they feel safe responding to my questions.


Show less

reply-icon Latest Reply - 

how long will the zoom webinar registration link be valid

how long will the zoom webinar registration link be valid, because I need to book a meeting in September, and record it to an Excel file, and send it out to others, I hope that link lasts forever until the webinar ends, that would make sense.And I se... Show more

how long will the zoom webinar registration link be valid, because I need to book a meeting in September, and record it to an Excel file, and send it out to others, I hope that link lasts forever until the webinar ends, that would make sense.

And I searched Zoom database, no related answers, please help me with this, it means a lot to me.

Thank you.


Show less

reply-icon Latest Reply - 
reply-icon Latest Reply - 

Adding speakers to an already created webinar

I can not seem to figure out how to add additional speakers to the webinar that I have already created and made a link for. Can someone help me figure this out please. 

reply-icon Latest Reply - 

Changes made to webinar recording settings didn't go into effect

Before the last webinar we hosted through Zoom, we enabled several new webinar recording settings. Some of these new settings we "checked" included:A shared screen fileSeparate audio files for each participantSign language interpretationAudio transcr... Show more

Before the last webinar we hosted through Zoom, we enabled several new webinar recording settings.

 

Some of these new settings we "checked" included:

  • A shared screen file
  • Separate audio files for each participant
  • Sign language interpretation
  • Audio transcript

However, none of these appeared in the recorded files provided by Zoom after the webinar. I went back to the settings to make sure they were checked, thinking that maybe they didn't save, but they were in fact still "checked," so I can't figure out why we didn't get the additional recordings. Is it possibly because we changed the settings after we had scheduled the webinar, so they didn't apply towards it?

 

Please help! Thank you!


Show less

reply-icon Latest Reply - 

Sync a Meeting with a Facebook Event ?

How can I syncronized a scheduled zoom meeting with a facebook event ?

Webinar Recording Doesn't Resize Video Thumbnail to Match What We See On Screen

During our most recent webinar (settings which we believe were copied from previous webinars), the video in the recorded version (saved as a local file on our computer) did not match what we saw on our screen. We like to expand our video thumbnail so... Show more

During our most recent webinar (settings which we believe were copied from previous webinars), the video in the recorded version (saved as a local file on our computer) did not match what we saw on our screen. 

 

We like to expand our video thumbnail so we take up extra space. This has worked perfectly in the past, however with this webinar, the recorded version only showed a small thumbnail rather than our correct, larger, resized thumbnail. 

 

I have included 2 images of our webinar to this note. The first (correct) webinar from earlier this year, and the second from our most recent webinar with the smaller thumbnail. While we were recording, the smaller thumbnail was "properly" sized to take up the entirety of the top right corner, exactly as it was recorded on the earlier good recording, however when we saw the final recording the most most recently webinar, the video thumbnail was substantially smaller (as seen in the image included). 

Thanks! 


Show less

reply-icon Latest Reply - 

Audio became muffled during recording - using a Meeting Owl

Hello,We use a meeting Owl to provide video of our monthly meetings. I've started recording them for upload on a site. During the last meeting, the audio became muffled right after a virtual participant spoke and it stayed muffled for the rest of the... Show more

Hello,

We use a meeting Owl to provide video of our monthly meetings.  I've started recording them for upload on a site.  During the last meeting, the audio became muffled right after a virtual participant spoke and it stayed muffled for the rest of the meeting, which was not discovered until I listened to the recording.

Any idea on what to check?  I do not think it is my laptop speaker drivers.  Could a dip in our wi fi create a muffled sound that never recovered?  We have fast, fiber wi fi....

I was also using the laptop running the Zoom to take minutes in MicroSoft Word but don't know if that could have affected anything...

Thanks for any trouble shooting tips! 


Show less