Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Resolved! Same attendee name listed multiple times in Webinar... Why?

Just hosted a webinar. There were at least 2 different people whose names were listed 3 times in the attendee panel. The attendee report shows these same people listed multiple times in the report with different times in the session. What can cause t... Show more

Just hosted a webinar. There were at least 2 different people whose names were listed 3 times in the attendee panel. The attendee report shows these same people listed multiple times in the report with different times in the session. What can cause the same person to be listed 3 times as an attendee? 


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There is no practical way to mass register a recurring webinar

Zoom does not allow bulk upload of a CSV file for a recurring meeting/webinar. There is no utility for administrators/organizers to manually input multiple registrants on a single page.This forces me to do one registration at a time on the registrati... Show more
  1. Zoom does not allow bulk upload of a CSV file for a recurring meeting/webinar. 
  2. There is no utility for administrators/organizers to manually input multiple registrants on a single page.
  3. This forces me to do one registration at a time on the registration page, submit it, reload or re-access the page, and do it again. 

But attempts to keep using the registration page triggers more and more difficult CAPTCHA challenges, as the algorithm thinks that I am trying to game the system. It does not matter whether I reload the page, open it in a new tab, or open multiple incognito tabs... Apparently the algorithm looks at repeated accesses coming from the same IP address. By the time I'm on registration number 30 or so, the CAPTCHA is going through four rounds of clicking images, with a slowdown on redrawing images. 

 

This is simply unusable. You have given organizers no practical method to register a group of people for a recurring webinar. There are quite a few posts on this topic, stretching back over years. I have never seen a response from Zoom that offers any hint that you care or see this as something deserving consideration for a product enhancement. You just point out that the knowledge base page says bulk uploads are only allowed for single-occurrence meetings/webinars. We know. So what do we do? 


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Resolved! Zoom Events Q&A: Can I download all Q&A questions after a session has finished?

After finishing a Zoom Webinar in Zoom Events (with one session) am I able to retrieve the Q&A questions that were submitted by the audience?

 

I can retrieve a Q&A Count in Reports, but cannot retrieve the full questions themselves. 

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Resolved! Webinar Registration Marketing Consent Opt In Option

Is it possible that during the Webinar registration process that a recipient is given an option to conset to receiving marketing emails from our company? We are collecting email addresses during registration and we would like our attendees to opt in ... Show more

Is it possible that during the Webinar registration process that a recipient is given an option to conset to receiving marketing emails from our company?

 

We are collecting email addresses during registration and we would like our attendees to opt in to Marketing, this will help us being caught up in any spam laws in Australia.

 

I would be grateful for any possible solutions that don't require a separate external process.

 

Thank you

Joe


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Can I access previously scheduled webinars without upgrading?

I scheduled monthly webinars for my company and have published the registration links. When I logged in this morning, I can't find the webinars. Is the only option to upgrade our plan?

Не работает ZOOM с мобильного интернета (Мегафон, МТС)

Здравствуйте, у меня проблема: у меня не работает ZOOM, когда я подключаюсь через мобильный интернет. Мой оператор - Мегафон. Когда я подключаюсь через домашний интернет, ZOOM работает. В чем может быть дело? Может, в составе ЦОД? Подскажите пожалуйс... Show more

Здравствуйте, у меня проблема: у меня не работает ZOOM, когда я подключаюсь через мобильный интернет. Мой оператор - Мегафон. Когда я подключаюсь через домашний интернет, ZOOM работает. В чем может быть дело? Может, в составе ЦОД? Подскажите пожалуйста, как решить эту проблему?

Неполадки в работе при подключении через мобильный интернет следующие: при подключении есть звук, но нет видео или наоборот: нет видео, но есть звук. Дело не в устройствах: заходил со смартфонами: андройд, айфон, с ноутбука Acer (раздавался мобильный интернет на ноутбуке). 

Ещё интересные факты: при заходе в конференцию без авторизации в ZOOM, всё работает стабильно даже с присутствия интернета. 
ЦОДы, через которые обычно осуществляют подключение: США, Нидерланды, Германия. 
Сначала думали, что дело в Германии (через нее все было хуже), но даже при подключении через Нидерланды наблюдаются те же ошибки. 


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Enabling payment at registration missing

I am not able able to turn on payments for webinar registrations, is this no longer a feature? 

 

 

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Resolved! Syncing with Google Calendar

Hello - We operate webinars from my zoom account but often have different people hosting based on the topic. They are added to the zoom webinars as 'alternative hosts' but those hosts are not receiving a meeting invite with link to join. Is there a w... Show more

Hello - 

We operate webinars from my zoom account but often have different people hosting based on the topic. They are added to the zoom webinars as 'alternative hosts' but those hosts are not receiving a meeting invite with link to join. Is there a way to fix this issue? 

 

Thank you.


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Webinar showing message - "Webinar full" - but only 161 participants in the webinar

Hello, I have a Webinar 500 participants subscription. This morning during a Webinar session, there are about 160 participans on-line, but some clients tell me that they are unable to join the Webinar and their devices are showing a message like "Web... Show more

Hello, I have a Webinar 500 participants subscription. This morning during a Webinar session, there are about 160 participans on-line, but some clients tell me that they are unable to join the Webinar and their devices are showing a message like "Webinar full" when trying to join the Webinar. Why Zoom is showing this message if my subscription is "Webinar 500 participants"?



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Resolved! You are restricted from screen sharing in this meeting

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When I am holding a meeting as the host a get this message when I try the screen sharing function. Could please anybody tell me why this happens and how to sort it out?

 

Thank you in advance

 

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